TROUBLE SHOOTING
Check the following guide for the possible cause of a problem before contacting service.
Symptom | Cause | Correction |
No Power | • The power cord is disconnected. | • Plug the power cord into the wall outlet and unit |
| securely. | |
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| |
The power is on, but DVD | • No disc is inserted. | • Insert a disc. (Check that the DVD or audio CD |
player does not work |
| indicator in the DVD display is lit.) |
No Picture | • The TV is not set to receive DVD signal | • Select the appropriate video input mode on the |
| output. | TV so the picture from the DVD player appears |
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| on the TV screen. |
| • The video cable is not connected | • Connect the video cable into the jacks |
| securely. | securely. |
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| • The connected TV power is turned off | • Turn on the TV. |
No Sound | • The equipment connected with the au- | • Select the correct input mode of the audio re- |
| dio cable is not set to receive DVD sig- | ceiver so you can listen to the sound from the |
| nal output. | DVD player. |
| • The audio cables are not connected | • Connect the audio cable into the jacks |
| securely. | securely. |
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| • The power of the equipment connected | • Turn on the equipment connected with the au- |
| with the audio cable is turned off. | dio cable. |
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| • The Digital Audio Output is set to the | • Set the Digital audio Output to the correct |
| wrong position. | position, then turn on the DVD player again by |
|
| pressing the POWER button. |
The playback picture is poor | • The disc is dirty. | • Clean the disc. |
The DVD player does not | • No disc is inserted. | • Insert a disc |
start playback | • An unplayable disc is inserted. | • Insert a playable disc. (Check the disc type, |
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| color system and Regional code.) |
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| • The disc is placed upside down. | • Place the disc with the playback side down. |
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| • The disc is not placed with the guide. | • Place the disc on the disc tray correctly inside |
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| the guide. |
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| • The disc is dirty. | • Clean the disc. |
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| • A menu is on the TV screen. | • Press the SET UP button to turn off the menu |
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| screen. |
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| • The Rating level is set. | • Cancel the Rating function or change the rating |
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| level. |
The Remote Control does | • The remote control is not pointed at the | • Point the remote control at the remote sensor |
not work properly | remote sensor of the DVD player. | of the DVD player. |
| • The remote control is too far from the | • Operate the remote control within about 23ft |
| DVD player. | (7m). |
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| • There is an obstacle in the path of the | • Remove the obstacle. |
| remote control and the DVD player. |
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| • The batteries in the remote control are | • Replace the batteries with new ones. |
| exhausted. |
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