Califone PA419 user manual Warranty, All Damage Claims Must Be Made With the Freight Carrier

10. WARRANTY

Califone warrants this product to be free from defective material and workmanship for one year from the purchase date. Our “Project Intercept” Customer Satisfaction program will replace defective parts and repair malfunctioning equipment under this warranty when the defect occurs under normal use.

All Damage Claims Must Be Made With the Freight Carrier

Notify the freight carrier immediately if you observe any damage to the shipping carton or product. Repack the unit in the carton and await inspection by the carrier’s claim agent. Notify your dealer of the pending freight claim.

Returning Your Unit for Service or Repairs

Should your unit require service, contact our Customer Service Department online at califone.com/techsupport or via email warranty@ califone.com or by phone at 800-722-0500 / 818-407-2400 to first obtain an RA (Return Authorization) number before returning it to Califone. The unit must be returned to our factory via prepaid transportation only after the factory issues an RA number, which must be clearly written on the outside of the box.

Califone® International, Inc.

1145 Arroyo Avenue, #A

San Fernando, CA 91340 USA

Toll Free 800.722.0500 Toll Free Fax 877.402.2248

International Customers call 818.407.2400 or Fax 818.407.2405

califone.com

Califone PA419 Rev 01 0511