Factory reset | Troubleshooting |
To clear all presets, and restore all settings to the factory defaults:
1.Turn off the unit from the main power switch at the back.
2.Hold down the Select/Mode button on the front of the unit.
3.Switch on from the main power switch at the back of the unit, while continuing to hold the Select/Mode button on the front of the unit.
4.The display will show the text 'Reset' and the unit will power off.
There is no power
Ensure the AC power cord is connected securely.
Ensure the plug is fully inserted into the wall socket and is switched on. Check fuse in the mains plug or adaptor.
Check the power switch is on at the back of the unit.
There is no sound
Ensure that the unit is set correctly.
Check that the speakers are connected correctly.
Check aerial connections and an available station is selected.
If using the DD30 dock make sure nothing is connected to the MP3 input on the front of the unit.
Check the unit is not in mute mode.
The sound is distorted
Check aerial connections and placements.
Check speaker connections.
Check the iPod is inserted fully.
There is a hum coming from the speaker
Ensure that all cable connections are secure, particularly ground/shield connections.
There is unwanted background noise and interference
Move the unit away from other electrical equipment that is likely to cause interference.
The remote handset will not function
Check that the batteries have not expired.
Ensure that nothing is blocking the remote sensor.
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