Cambridge Audio PS2000 specifications Returning a product for repair

PS2000 Digital_UK.book Page 19 Thursday, August 3, 2000 10:53 AM

Returning a product for repair

❑Contact Technical Support to receive your authorisation number for repair/ replacement of product.

❑Technical Support will communicate how to return the product in question for repair/replacement.

❑You should only return the hardware item in question and return it to the address detailed by Technical Support. Please retain all software, accessories and the original packaging.

❑Please quote the authorisation number clearly on the outside of the packaging in which you return the hardware item in question.

❑Upon receipt of the faulty item, Creative Labs will process your request and arrange a return or replacement.

Creative may replace or repair the product with new or re-conditioned parts, and the faulty parts will become the property of Creative. The warranty period for your repaired/replacement item is 90 days from the date of shipment from Creative, or what is left on the original item’s warranty, whichever is longer.

To avoid tariffs when shipping a product to Creative Labs from outside the E.U., you must complete the relevant customs documentation before shipping the product (please allow 30 days).

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