Troubleshooting

Eyes appear red (p. 101).

Set the [Red-Eye Lamp] to [On] (p. 163). When shooting with the flash, the lamp lights (p. 42), and for approximately 1 second while the camera is reducing red-eye, it is not possible to shoot. It is more effective if the subject is looking directly at the lamp. Even better results can be obtained by increasing the lighting in indoor settings or approaching closer to the subject.

Correct images with red-eye correction (p. 138).

Recording images to the memory card takes a long time, or continuous shooting slows down.

Perform a low-level format of the memory card in the camera (p. 155).

Cannot make settings for shooting functions or FUNC. menu.

The items in which settings can be made differ depending on the shooting mode. Refer to “Functions Available in Each Shooting Mode”, “FUNC. Menu”, and “Shooting Menu” (pp. 188 193).

Shooting Movies

Correct shooting time does not display, or stops.

Format the memory card in the camera, or use a memory card capable of recording at high speeds. Even when the shooting time does not display properly, the recorded video will be the length that it was actually shot (pp. 24, 34).

appeared on the screen and shooting ended automatically.

The camera’s internal memory was insufficient. Try one of the following:

Perform a low-level format of the memory card in the camera (p. 155).

Change the image quality setting (p. 108).

Use a memory card capable of recording at high speeds (p. 108).

Subject appears distorted.

The subject may appear distorted if it passes quickly in front of the camera while shooting. This is not a malfunction.

Playback

Cannot play back images or movies.

If the file name or folder structure is changed on a computer, you may not be able to play back images or movies. Refer to the Software Guide for information regarding folder structure or file names.

Playback stops, or audio cuts out.

Use a memory card that has had a low-level format performed on it with this camera (p. 155).

If you copy a movie to a memory card that reads slowly, playback may interrupt momentarily.

Depending on its capabilities, when playing movies on a computer, frames may drop or the audio may cut out.

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Canon 1100HS manual Shooting Movies, 179