Troubleshooting

Memory Card and Accessories

Cannot insert the memory card.

- The memory card was not facing the correct direction. Turn the memory card over and insert it.

Cannot record on the memory card.

-The memory card is full. Delete some recordings (A92, 123) to free some space or replace the memory card.

158- Initialize the memory card (A36) when you use it with the camcorder for the first time.

-The LOCK switch on the memory card is set to prevent accidental erasure. Change the position of the LOCK switch.

-A compatible memory card must be used to be able to record movies on a memory card (A33).

-The folder and file numbers have reached their maximum value. Set r>[File Numbering] to [Reset] and insert a new memory card.

The wireless controller will not work.

-Set q>[Wireless Remote Control] to [On].

-Replace the battery of the wireless controller.

Cannot upload files wirelessly using an Eye-Fi card.

-You may have inserted the Eye-Fi card into memory card slot 2. Insert it into memory card slot

3.

-q>[Eye-Fi Communication] is set to [Off] (…appears onscreen). Set it to [Automatic].

-Wireless communication is not available in recording mode or while the optional WM-V1 Wireless Microphone is attached to the camcorder. Set the camcorder to playback mode or remove the WM-V1.

-Opening the LCD panel may help when the wireless connection is not strong enough.

-During wireless transfer, wireless communication may stop when the wireless signal conditions worsen (‰appears onscreen). Perform wireless transfer in a place with good signal conditions.

-Contact the card manufacturer’s customer care.

The wireless communication status icon does not appear

-You may have inserted the Eye-Fi card into memory card slot 2. Insert it into memory card slot

3.

Connections with External Devices

Video noise appears on the TV screen.

-When using the camcorder in a room where a TV is located, keep a distance between the compact power adapter and the power or antenna cables of the TV.

Playback looks fine on the camcorder but there is no image on the TV screen.

-The video input on the TV is not set to the video terminal to which you connected the camcorder. Select the correct video input.

-There will be no video output from the AV OUT terminal while an optional CTC-100 Component Cable is connected to the camcorder’s COMPONENT OUT terminal. Disconnect the CTC-100 Component Cable in advance to use the AV OUT terminal.

There is no sound from the TV.

-When connecting the camcorder to an HDTV using an optional CTC-100 Component Cable, make sure to connect also the audio connections using the white and red plugs of the STV-250N Stereo Video Cable.