Memory card cover is open

-The memory card cover was opened while the memory card was being accessed. Stop the Wi-Fi function in use and end the Wi-Fi connection.

Multiple access points detected. Try the operation again.

-There are multiple access points sending out a WPS signal at the same time. Try the operation again later or perform setup using the [WPS: PIN Code] or [Search for Access Points] option (A137).

No access points found

-The access point set in the camcorder could not be found.

-Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the wireless signal. Try using the camcorder in a location farther away from such appliances.

-Make sure that you use the access point’s SSID for the camcorder’s Wi-Fi settings (A139).

-If the access point is using MAC address filtering, enter the camcorder’s MAC address in the access point’s configuration screen.

Unable to access configuration files

-Turn off the camcorder. After a short while, turn it on again. If the problem persists contact a Canon Service Center.

Unable to complete WPS. Try the operation again.

-Some wireless routers require pressing and holding the Wi-Fi Protected Setup (WPS) button. For details, refer to the instruction manual of your wireless router.

-Make sure to touch [OK] on the camcorder’s screen within 2 minutes of activating the Wi-Fi Protected Setup signal on the wireless router, whether by pressing the button or by entering the PIN code.

Unable to complete WPS.

-Turn off the camcorder and wireless router. After a short while, turn them on again and try again. If the problem persists, perform setup using the [Search for Access Points] option (A137).

Unable to connect

-Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the wireless signal. Try using the camcorder in a location farther away from such appliances.

Unable to obtain an IP address

-If you are not using a DHCP server, connect using the [Manual Setup] option and enter the IP address using the [Manual] option (A140).

-Turn on the DHCP server. If it is already on, make sure it is functioning properly.

-Make sure the address range for the DHCP server is sufficient.

-Turn on the DNS server. If it is already on, make sure it is functioning properly.

-Make sure that the DNS server’s IP address and the name for that address are correctly configured.

-Set the DNS server’s IP address in the camcorder.

-If you are not using a DNS server, set the DNS address to [0.0.0.0].

-If you are using a wireless gateway router, make sure all of the devices in the network, includ- ing the camcorder, are configured with the correct gateway address.

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