CAPT Problems
Problem | Cause | Solution |
CAPT is not working | The CAPT (Canon iC | Specify the CAPT (Canon iC D800) |
properly | D800) driver is not | driver as the default driver for the |
| selected as the default | imageCLASS D800 series. |
| printer driver for the |
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| imageCLASS D800 |
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| series. |
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| The software might not | Refer to “Using the Trouble Shooter” on |
| be installed properly. | |
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| To check if CAPT is installed correctly, |
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| try printing a page from an application. If |
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| the print fails, CAPT is not installed |
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| correctly. Remove CAPT and install it |
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| again. For more information, see |
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Cannot use Adobe Type |
| Adobe Type Manager (ATM) is not |
Manager (ATM) fonts |
| supported. |
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Cannot print with a | The printer driver is | Connect the printer driver to a port |
printer driver other than | connected to the same | different from the Canon iC D800 printer |
Canon iC D800 | port as the Canon iC | driver. |
| D800 printer driver. |
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Autorun | Start the | |
appear automatically | Menu checkbox is | check the “Autorun |
| unchecked in the CD- | checkbox. |
| ROM menu. |
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| The “Auto insert | From the Device Manager make sure that |
| notification” checkbox | the “Auto insert notification” checkbox |
| is unchecked. | is checked in the |
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| Properties dialog box. For more |
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| information, see Windows Help. |
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5
Troubleshooting