Printer Problems
Problem | Cause | Solution | |
Printer does not | Paper might not be loaded. | Make sure that paper is loaded. | |
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A copy job might not have | The print job will start automatically | ||
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| been completed due to the | when the copy job is completed. Please, | |
| Out of Paper status. | load paper. | |
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| Print jobs might be stalled. | Check the Canon iC D800 Status Window | |
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| for stalled jobs. | |
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| The cartridge might not be | Check that the cartridge is installed | |
| installed correctly. | correctly. | |
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| Your BIOS port setting | See your computer’s documentation | |
| might need to be modified. | concerning available ports. | |
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| The parallel cable might not | Make sure that you are using an | |
| be compatible. | ||
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| cable with bidirectional capability. | |
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| Your computer might not be | Check your computer, make sure that it is | |
| working properly. | turned on and working properly. | |
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No power is | Power cord might not be | Make sure that the power cord is securely | |
supplied | plugged in. | plugged into both the machine and the | |
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| AC outlet. | |
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| AC outlet might not be | Make sure that the AC outlet is supplying | |
| supplying power. | power; try another outlet if necessary. | |
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| AC voltage might not match | Make sure that the voltage of the AC | |
| printer. | outlet matches the ratings on the printer. | |
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Printer stops | Your interface cable might be | Check your computer and your cable. | |
printing | loose. |
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| You might be working on an | Printer performance improves if you give | |
| application in the foreground, | your print job priority. | |
| in which case printing |
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| performance might slow down. |
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5
Troubleshooting