Troubleshooting

If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a Canon Service Center if the problem persists.

Power Source

Problem

Solution

 

 

 

 

 

 

 

 

• Camcorder will not turn on.

Battery pack is exhausted. Replace or charge the battery

21

• The camcorder switches off

pack.

 

 

by itself.

Attach the battery pack correctly.

 

 

• The disc compartment cover

 

 

 

 

 

will not open.

 

 

 

• LCD/viewfinder switches on

 

 

 

and off.

 

 

 

Battery pack will not charge.

Charge the battery pack in temperatures between 0 °C and

 

40 °C (32 °F and 104 °F).

 

 

 

Battery packs become hot with use and may not charge. The

 

charging will restart once the battery pack temperature is

 

 

 

below 40 °C (104 °F).

 

 

 

The battery pack is damaged. Use a different battery pack.

Recording/Playback

 

Problem

Solution

 

 

 

 

 

 

 

 

 

 

Buttons will not work.

Turn on the camcorder.

 

 

Load a disc.

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Abnormal characters appear

Disconnect the power source and reconnect it after a short

on the screen. The camcorder

time. If the problem still persists, disconnect the power source

 

 

does not operate properly.

and press the RESET button with a pointed item. Pressing the

 

 

 

 

RESET button resets all settings.

 

 

” flashes on the screen.

Load a disc.

31

“ ” flashes on the screen.

Battery pack is exhausted. Replace or charge the battery

21

 

 

pack.

 

 

The wireless controller will not

Set [WL.REMOTE] to [ON].

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work.

The battery of the wireless controller is exhausted. Replace

25

 

 

the battery.

 

 

Video noise appears on

When using the camcorder in a room where a plasma TV is

screen.

located, keep a distance between the camcorder and the

 

 

 

 

plasma TV.

 

 

Video noise appears on the

When using the camcorder in a room where a TV is located,

TV screen.

keep a distance between the compact power adapter and the

 

 

 

 

power or antenna cables of the TV.

 

 

Even without a disc loaded,

The camcorder is checking if a disc is loaded or not. This is not

when closing the disc

a malfunction.

 

 

compartment cover a motor

 

 

 

sound can be heard.

 

 

 

The disc cannot be ejected.

Turn off the camcorder, disconnect the compact power

 

 

adapter and remove the battery pack. Restore the power

 

 

 

 

supply and try again.

 

 

 

 

The camcorder has exceeded its operational temperature.

 

 

 

 

Disconnect the compact power adapter and remove the

 

 

 

 

battery pack and let the camcorder cool down before resuming

 

 

 

 

use.

 

 

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Canon DC40 instruction manual Troubleshooting, Power Source, Recording/Playback, Problem Solution

DC40 specifications

The Canon DC40 is a compact and versatile camcorder designed to capture high-quality videos and still images with ease. It is particularly favored by amateur videographers and home movie enthusiasts, thanks to its user-friendly design and impressive technological features.

One of the standout features of the Canon DC40 is its advanced 1/4-inch CCD sensor, which ensures high-resolution video recording and vibrant still photography. The lens system boasts a 10x optical zoom, allowing users to capture stunning close-up shots without compromising image quality. With the ability to extend the zoom range further through digital zoom, the DC40 is equipped for various shooting scenarios.

The camcorder supports a variety of recording formats, including the efficient MPEG-2 format, which balances quality and file size. This makes it convenient for users who prefer to store and share their videos without sacrificing detail. With a maximum resolution of 720 x 480 pixels, the Canon DC40 produces sharp, vivid imagery, essential for both professional and personal use.

In addition to recording high-quality video, the DC40 features a 2.7-inch LCD screen, which serves as both a playback and recording display. The screen is designed to be bright and clear, making it easy to frame shots and review footage in bright sunlight or dim conditions. The intuitive menu system further enhances usability, allowing users to navigate settings effortlessly.

The Canon DC40 also incorporates advanced image stabilization technology, which significantly reduces shaky footage—a common challenge for handheld recordings. Whether filming at a family event or during travel, this feature ensures that videos remain steady and professional-looking.

For connectivity, the camcorder offers USB and AV outputs, facilitating easy transfer of files to computers or televisions. This connectivity allows for hassle-free sharing of memories with family and friends.

Furthermore, the DC40 is powered by a long-lasting rechargeable battery, ensuring extended shooting time, which is crucial for events and occasions where charging may not be readily available.

Overall, the Canon DC40 stands out as an excellent choice for those looking for a reliable and high-performing camcorder that combines ease of use with advanced technology, making it suitable for any level of videography.