Clearing a Paper Jam

If a paper jam occurs while scanning from the feeder, an error message appears on the display panel. Follow the procedure below to clear the jam.

CAUTION

Be careful not to cut your fingers on the edges of the paper when clearing the paper jam.

1 Remove any documents remaining in the document feed tray and the eject outlet.

2 Open the feeder cover, and confirm the location of the paper jam.

Hint

If the paper jam is not inside the feeder cover, check the underside of the feeder or the eject outlet.

3 If the jammed document does not appear wrinkled or otherwise damaged, close the feeder cover, and press the STOP button.

The jammed document is ejected, and the error message is cleared on the display.

4 If the document is jammed at an angle or wrinkled, carefully remove the document without tearing it.

IMPORTANT

Remove the document carefully, and do not pull with excessive force. Should the document tear, always be sure to remove any pieces of paper remaining in the scanner.

5 Close the feeder cover gently.

CAUTION

When closing the feeder cover, be careful not to get your fingers caught, as this may result in personal injury.

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