T R O U B L E S H O O T I N G 3
PAPER JAMS IN THE PAPER EXIT SECTION
▲S T E P 1
If a document is jammed in the scanner’s paper exit section, the upper scanner only needs to be lifted up slightly for you to remove the document.
Remove documents from the scanner’s upper and lower trays, and remove any extra parts attached to the upper tray. Close the document eject tray extension if it is open.
▲S T E P 2
Press the open/close button to open the upper scanner. Lift the upper scanner slightly.
▲S T E P 3
Remove the jammed paper from the paper exit section.
▲S T E P 4
Press the upper scanner down firmly on both sides to close it. If you press the upper scanner down only on one side, the opposite side will not fully close. Make sure that you hear the upper scanner click into place.
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