3 T R O U B L E S H O O T I N G
ERROR CODES
| Error codes appear on the operation panel’s counter display when a |
| scanner malfunction occurs. |
|
|
Error Code | Cause and Solution |
A01 | The document does not feed correctly. |
| Press the Stop key to reset the counter. Place the document back on |
| the document tray and scan the document again. |
|
|
C01 | The upper scanner is open. |
| Close the upper scanner. |
|
|
C02 | The imprinter cover is open (with the optional imprinter |
| installed). |
| Close the imprinter cover. |
|
|
C03 | The upper scanner and imprinter cover are open (with the |
| optional imprinter installed). |
| Close the upper scanner and imprinter cover. |
|
|
C04 | The Endorser ED600 cover is open (with the optional |
| Endorser ED600 installed). |
| Close the Endorser ED600 cover. |
|
|
C05 | The upper scanner and Endorser ED600 cover are open (with |
| the optional Endorser ED600 installed). |
| Close the upper scanner and Endorser ED600 cover. |
|
|
C06 | The imprinter cover and Endorser ED600 cover are open |
| (with the optional imprinter and Endorser ED600 installed). |
| Close the imprinter cover and Endorser ED600 cover. |
|
|
C07 | The upper scanner, imprinter cover, and Endorser ED600 |
| cover are open (with the optional imprinter and Endorser |
| ED600 installed). |
| Close all covers. |
|
|
d02 | Double feed detected by document length. |
| Check the document against the scanned image, and scan the |
| document again. |
|
|
d04 | Double feed detected by ultrasonic. |
| Check the document against the scanned image, and scan the |
| document again. |
|
|
13
