Troubleshooting Guide

Image Transfer Problems

I cannot transfer images to a computer.

Install the provided software (EOS DIGITAL Solution Disk CD- ROM) on the computer (p.392).

Check that EOS Utility’s top screen is displayed.

Under the [53] tab, if [Wi-Fi] is set to [Enable], the camera cannot connect to a computer. Set [Wi-Fi] to [Disable], then connect the camera to the computer with an interface cable.

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