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Symptom Solution Remarks
The paper is not feed
properly.
(The Paper feed motor does
not run.)
1) Check the connection from
the sheet feed unit to the
SPCNT board assy (JPM1).
(2) Replace the sheet feed unit.
(3) Replace the SPCNT board
ass’y.
The paper is not picked up
from the auto sheet feeder.
(1) Check the foreign matter in
the paper feed section.
(2) Check the connection
SHEET FEED UNIT to the
SPCNT board ass’y (JPM1).
(3) Replace the SHEET FEED
UNIT.
(4) Replace SPCNT board
ass’y.
The carriage motor does not
run.
(1) Check the connection from
the SHEET FEED unit to the
SPCNT board ass’y (JPM1).
(2) Replace the SHEET FEED
unit.
(3) Replace the SPCNT board
ass’y.
Printing
problems
Carriage error
(The carriage comes into
contact with the push-on
plates at the left and right
sides, resulting in noise.)
(1) Check if grease adheres to
the carriage encoder film.
(2) Using lint-free paper
impregnated with alcohol,
wipe the carriage encoder film
with care so as not to scratch
the film.
(3) If a lot of grease adheres to
the carriage, replace the
carriage board because grease
might be spread to the sensor
on the carriage board.
(4) Replace the carriage
encoder film.