Troubleshooting

Recording images to the memory card takes a long time, or continuous shooting slows down.

Perform a low-level format of the memory card in the camera (p. 52)

When you can’t make settings for shooting functions or FUNC. menu.

The items in which settings can be made differ depending on the shooting mode. Refer to “Functions Available in Each Shooting Mode” (p. 166).

Shooting movies

Correct shooting time does not display, or stops.

Format the memory card in the camera, or use a memory card capable of recording at high speeds. Even when the shooting time does not display properly, the recorded video will be the length that it was actually shot (p. 32).

appeared on the LCD monitor, and shooting ended automatically.

The camera’s internal memory was insufficient. Try one of the following.

Perform a low-level format of the memory card in the camera (p. 52).

Change the image quality setting (p. 111).

Use a memory card capable of recording at high speeds (p. 111).

Zoom does not operate.

You can use the digital zoom while recording, but not the optical zoom (p. 62).

Playback

Cannot play back images or movies.

If the file name or folder structure is changed on a computer, you may not be able to play back images or movies. Refer to the Software Guide for information regarding folder structure or file names.

Playback stops, or audio cuts out.

Use a memory card that has been formatted on this camera (p. 52).

If you copy a movie to a memory card that reads slowly, playback may interrupt momentarily.

Depending on its capabilities, the computer may drop frames, or the audio may cut out, when playing movies.

Computer

Cannot transfer images to a computer.

The problem may be solved when transferring images from the camera via the cable by performing the following operations to slow down transfer speed.

Remove the cable, then press and hold the n button and press the o and m buttons. In the screen that appears, choose [B] and press the m button.

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