Troubleshooting

The red ON/OFF (CHG) indicator flashes very slowly ( one flash at 2-second intervals).

-The temperature of the battery pack is outside its operating range (approximately 0 – 40 °C (32

– 104 °F)). Remove the battery pack, warm it or let it cool down, as necessary, and try charging it again.

-Charge the battery pack in temperatures between approximately 0 °C and 40 °C (32 °F and 104 °F).

-The battery pack is damaged. Use a different battery pack.

162oappears on the screen

-The LOCK switch on the Eye-Fi card is set to prevent accidental erasure. Change the position of the LOCK switch.

-An error occurred when trying to access control data on the Eye-Fi card. Turn the camcorder off then on again. If the icon appears often, there might be a problem with the Eye-Fi card. Contact the card manufacturer’s customer care.

Picture and Sound

The screen appears too dark.

-The LCD screen was dimmed. Hold hpressed down for 2 seconds to restore the LCD screen to its previous brightness setting.

Screen displays turn on and off repeatedly.

-The battery pack is exhausted. Replace or charge the battery pack.

-Remove the battery pack and reattach it correctly.

Abnormal characters appear on the screen and the camcorder does not operate properly.

-Disconnect the power source and reconnect it after a short time. If the problem still persists, remove the battery pack and disconnect all other power sources from the camcorder. Then, press the RESET button with a pointed object to reset all the camcorder’s settings to default values.

Video noise appears on screen.

-Keep a distance between the camcorder and devices that emit strong electromagnetic fields (plasma TVs, cellular phones, etc.).

Horizontal bands appear on the screen.

-This is a phenomenon typical of CMOS image sensors when recording under some types of fluorescent, mercury or sodium lamps. To reduce the symptoms, set the recording program to [Programmed AE] or [Shutter-Pri. AE] (062). This is not a malfunction.

No picture appears on the viewfinder.

-Pull out the viewfinder to activate it.

-No picture will be output to the viewfinder if a cable is connected to the HDMI OUT, COMPONENT OUT or AV OUT/Xterminal in playback mode. Remove the cable.

Viewfinder picture is blurred.

- Adjust the viewfinder with the dioptric adjustment lever (025).

Audio cannot be recorded.

-When using a microphone connected to the MIC terminal, make sure the microphone is turned on. Also, make sure its battery is not exhausted.

-The audio input switch is not set correctly (073) or the audio recording level is not set correctly (076).

-An external microphone that requires phantom power is connected to the XLR terminal. Set the XLR terminal switch to MIC+48V (075).