Troubleshooting
Cannot save the canvas
-Cannot save your [Pens and Stamps] drawings on the memory. Save your recordings (0135) and initialize the memory (040).
Cannot use IR mode during Cinema mode. Change the camcorder's mode to yor 
.
-Infrared recording is not available in 
mode. Change the camcorder to 
or mode.
Change the battery pack | 167 |
- Battery pack is exhausted. Replace or charge the battery pack. |
Check the memory card
-Cannot access the memory card. Check the memory card and make sure it is inserted correctly.
-A memory card error occurred. The camcorder cannot record or display the image. Try removing and reinserting the memory card, or use a different memory card.
-You inserted a MultiMedia Card (MMC) into the camcorder. Use a recommended memory card (036).
-If after the message disappears, 4/7 appears in red, perform the following: Turn off the camcorder and remove and reinsert the memory card. If 4/7 turns back to green you can resume recording/playback. If the problem persists, save your recordings (0135) and initialize the memory card (040).
Do not disconnect the power source. Cannot write data with this connection. To write data to the camcorder, connect the compact power adapter then reconnect the camcorder and computer. Do not disconnect the USB cable unless you first use the computer to safely end the connection.
-The camcorder cannot be operated while it is not being powered by the compact power adapter and is connected to a computer with the supplied USB cable. In addition, scenes cannot be written back and music files cannot be transferred to the camcorder. To avoid corrupting the data in the camcorder’s memory, use the computer’s Safely Remove Hardware function to end the connection and disconnect the USB cable before using the camcorder.
-To be able to write back scenes and to transfer music files to the camcorder, use the computer’s Safely Remove Hardware function to end the connection, disconnect the USB cable, power the camcorder using the compact power adapter and only then connect it to the computer again.
Do not disconnect the power source. Do not disconnect the USB cable unless you first use the computer to safely end the connection.
-When the camcorder is in 
mode and is connected to the computer with the supplied USB cable, the camcorder cannot be operated. Disconnecting the USB cable or power source while this message appears may result in permanent loss of the recordings in the camcorder. Use the computer's Safely Remove Hardware function to end the connection and disconnect the USB cable before using the camcorder.
-To be able to write back scenes and to transfer music files to the camcorder, power the camcorder using the compact power adapter and only then connect it to the computer using the supplied USB cable.
Error writing on the memory card. Data may be recovered if the memory card has not been removed. Attempt recovering the data?
-This message will appear the next time you turn on the camcorder if power supply was accidentally interrupted while the camcorder was writing on the memory card. Select [Recover] to try to recover the recordings. If you removed the memory card and used it with another device after this happened, we recommend you select [Give Up].