Casablanca Fan Company C25G624FPOMONA Troubleshooting Tips, Care Recommendations, Twain, Blades

Twain™

Troubleshooting Tips

Please refer to this troubleshooting guide before requesting service or contacting your dealer for assistance.

Problems and Possible Remedies

Fan will not start

•Check the main circuit fuses, circuit breakers, and wall control position. Check all wire connections. Make sure the power is turned off during this inspection.

Fan wobbles or shakes excessively

•Be sure the canopy pin is set properly into the slot on the ball.

•The crossbar mounting bracket may be attached too loosely. Make sure the hanger bracket is attached tightly to the ceiling and the downrod assembly is secured firmly.

•The downrod may be attached to the downrod base too loosely. Make sure all the screws are securely tightened.

Fan is noisy during operation

•Tighten the canopy screws and mounting plate assembly. Make sure the wire nuts inside the canopy and switch housing are not touching the metal parts and that they have not fallen off the wire splices. Tighten as necessary.

•Tighten the blade irons to the flywheel (or Direct Drive motor) and the blades to the blade iron screws.

•Make sure all the screws in the motor housing are snug but not overly tight.

Fan does not run on low speed

•If the fan is new, it may need to be “broken in.” Run at high speed for several days.

Care Recommendations

Fan Finishes

•For cleaning, use a soft brush or lint-free cloth to prevent scratching the finish.

•Surface smudges or an accumulation of dirt and dust can be removed easily using a mild detergent and slightly dampened soft cloth. An antistatic agent may be used (on the fan base and blades only), but never use abrasive cleaning agents as these will damage the finish.

Blades

•Wood-finish blades should be cleaned with a furniture polishing cloth. Occasionally, a light coat of furniture polish may be applied for added protection and beauty.

•For painted and high-gloss blades, surface smudges or an accumulation of dirt and dust can be removed easily using a mild detergent and slightly dampened soft cloth. An antistatic agent may be used, but never use abrasive cleaning agents as these will damage the finish.

No Need for Lubrication

•Never lubricate this fan! The precision motor at the heart of your Casablanca fan features sealed bearings that are lubricated for life.

•Do not attempt to oil the motor.

Changing Lightbulbs

•Be sure to turn the power to OFF at the wall control or circuit breaker before changing lightbulbs.

•Replace bulbs with the same type as you removed from the light fixture.

•In compliance with US Federal Energy Regulations, this ceiling fan contains a device that restricts the light kit to a maximum of 190 watts. Exceeding that limit or the marked limit on this product may result in a fire hazard or improper operation.

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