9-8 Troubleshooting Guide
Troubleshooting Display (Monitor) Problems
Display
Symptom |
| Problem |
| Solution | |
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Screen is blank and |
| Monitor power cable is not |
| Reconnect the monitor’s power plug on | |
monitor power light |
| connected to monitor or wall |
| rear of monitor and wall outlet. | |
is not lit. |
| outlet. |
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Screen is blank. |
| Monitor is not turned on. |
| Press the monitor’s Power button. | |
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| Monitor connector cable is not |
| Inspect the monitor’s video connector for | |
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| properly connected to rear of |
| bent pins. If bent pins do not exist, | |
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| Internet PC. |
| reconnect the monitor connector cable on | |
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| rear of Internet PC. | |
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| Screen saver is enabled. |
| Press any key or move mouse to make | |
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| screen display. | |
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| Internet PC is in Sleep mode. |
| Press the Power button to wake your | |
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| This mode is identified when |
| Internet PC. | |
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| the power status light on the |
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| front of your Internet PC turns |
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| amber. |
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| If you are using a |
| Call a Compaq Authorized Service | |
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| Monitor (available on select |
| Provider. Refer to your Warranty Statement | |
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| models), you may need a |
| for details. | |
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| Digital Video Interface and |
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| connector. |
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