Troubleshooting Guide

9-17

 

 

 

 

 

 

 

 

 

 

Power

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

 

Problem

 

 

Solution

 

 

 

 

 

 

 

 

 

Internet PC will not

 

System files may have been

 

1. Insert a startup disk in the diskette

 

 

start.

 

damaged. You will need to

 

 

drive.

 

 

 

 

insert a startup disk or

 

2.

Restart your Internet PC.

 

 

 

 

Windows Startup disk to

 

3.

At the A:\ prompt, type SYS C: and

 

 

 

 

restart your Internet PC.

 

 

 

 

 

 

 

press the Enter key. The following

 

 

 

 

 

 

 

 

 

 

 

 

 

 

message will be displayed: ‘SYSTEM

 

 

 

 

 

 

 

TRANSFERRED’. This task will restore

 

 

 

 

 

the system files to your hard drive.

 

 

 

 

 

 

4. Restart your Internet PC.

 

 

 

 

 

 

If this task does not restart your Internet

 

 

 

 

 

 

PC, call a Compaq Authorized Service

 

 

 

 

 

 

Provider. Refer to your Warranty Statement

 

 

 

 

for details.

 

 

 

 

 

 

 

 

 

 

 

Wrong memory modules were

 

Verify the installation of memory modules

 

 

 

 

used in upgrade, or memory

 

by calling a Compaq Authorized Service

 

 

 

 

modules were installed in the

 

Provider. Refer to your Warranty Statement

 

 

wrong location.

 

for details.

 

 

 

 

 

 

 

 

 

 

 

Hard drive has been damaged.

 

Call a Compaq Authorized Service

 

 

 

 

 

 

Provider. Refer to your Warranty Statement

 

 

 

 

for details.

 

 

 

 

 

 

 

 

 

 

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Compaq 7800 manual Start, Wrong location For details