Troubleshooting Guide, Index, Helpful Hints | Compaq 7800 manual

iv	Table of Contents
	QuickRestore	8-8
	Full Restore	8-8
	Custom Restore	8-9
	Typical Restore	8-10
	Drivers	8-10
	Installing Drivers for New Hardware	8-10
	Reinstalling Deleted Drivers	8-11

CHAPTER 9

Troubleshooting Guide
Helpful Hints	9-1
Understanding This Guide	9-1
Troubleshooting Audio Problems	9-2
Troubleshooting CD or DVD Problems	9-4
Troubleshooting Disk and Disk Drive Problems	9-5
Troubleshooting Display (Monitor) Problems	9-8
Troubleshooting Fax Modem Problems	9-10
Troubleshooting Game Problems	9-12
Troubleshooting Hard Drive Problems	9-12
Troubleshooting Internet Access Problems	9-13
Troubleshooting Keyboard and Mouse Problems	9-14
Troubleshooting Memory Problems	9-16
Troubleshooting Power Problems	9-16
Troubleshooting Printer Problems (see your printer manual for additional information)	9-19
Contacting a Compaq Authorized Service Provider	9-22
Index

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Compaq 7800 manual Troubleshooting Guide, Index, Helpful Hints

Contents

Internet PC Features Guide Table of Contents Power Supply Cables Data Cables Ii Table of ContentsUpgrading Your Internet PC Understanding Digital Interfaces Creating Videos Understanding Your Service and Support Options Table of ContentsCompaq Support How it Works Helpful Hints Troubleshooting GuideIndex Special Text Using this Guide Special Messages 2Using this GuideLocating Help Glossary For More Information Service and Support GuideTroubleshooting Comments about this Guide 4Using this Guide Checking Your Connections 2Checking Your Connections Identifying the Front Components on Your Internet PC Components Or Line Identifying the Rear Components on Your Internet PC4Checking Your Connections Using the Internet Button Suite Using the Compaq Internet Keyboard 2Using the Compaq Internet Keyboard Touch of a button Electronic shopping experienceCompanies Button Fast Forward/Next Track skips to the next track Using the Multimedia Easy Access Buttons4Using the Compaq Internet Keyboard Using Additional Button Features of Your Keyboard Working with the Standard Keyboard Keys 6Using the Compaq Internet Keyboard Depends on the program you are using Program you are using ShiftF1-F12 Combinations Home Activate and deactivate this function 8Using the Compaq Internet KeyboardKeyboard Status Lights Available on select models only Introducing the Digital Creativity Imaging Center Understanding Digital Interfaces IEEE-1394 connector available on select models2Introducing the Digital Creativity Imaging Center Digital Creativity Imaging Center Creating Videos 4Introducing the Digital Creativity Imaging Center Understanding Your CD-R and CD-RW Media Learning About Your CD-ReWritable CD-RW Drive Just!burn CD Assistant Accessing the just!burn User’s ManualPacketCD 2Learning About Your CD-ReWritable CD-RW Drive Just!data CD!backupJust!audio 4Learning About Your CD-ReWritable CD-RW Drive Learning About Your TV Out Connection No.Components 2Learning About Your TV Out Connection Upgrading Your Internet PC 2Upgrading Your Internet PC Identifying the Major Components of Your Internet PC 4Upgrading Your Internet PC 8VLQJDVFUHZGULYHUUHPRYHWKHILYHFRYHUUHWDLQLQJVFUHZV Removing the Cover 6Upgrading Your Internet PC Replacing the Cover Power Supply Cables Identifying Power Supply and Data Cables 8Upgrading Your Internet PC Data Cables Inserting an Expansion Card Installing an Expansion CardDetermining Expansion Card Compatibility 10Upgrading Your Internet PC No. Component 5HSODFHWKHFRPSXWHUFRYHU 12Upgrading Your Internet PC Adding or Replacing an Accelerated Graphics Port AGP Card 14Upgrading Your Internet PC Installing an Additional Hard Drive Upgrading Your Internet PC Orvhdoosurjudpv 5HPRYHDOOGLVNHWWHVDQG&V 18Upgrading Your Internet PC 5HDGDOOWKHPDQXIDFWXUHU¶VGRFXPHQWDWLRQIRUWKHQHZGULYH 8VLQJDVFUHZGULYHUUHPRYHWKHGULYHUHWDLQLQJVFUHZVDVVKRZQ 20Upgrading Your Internet PC Adding or Replacing Memory Modules Installing Additional Memory Memory Module Slots 22Upgrading Your Internet PC No. Component 24Upgrading Your Internet PC Replacing the Real-Time Clock Battery Removing the Battery Removing and Inserting a Battery 26Upgrading Your Internet PC Inserting a Battery Connection Using your Internet PC Compaq ServiceCompaq Remote Support not Countries only Your Internet PC easier QuickRestoreMcAfee Anti-Virus Removing Computer Viruses section of this guide Using Compaq Diagnostics Testing Equipment System Record How it Works Internet Support Factory-installed software state Full RestoreCustom Restore To re-install without reformatting your hard drive Custom Restore Typical Restore Drivers Reinstalling Deleted Drivers Understanding This Guide Troubleshooting GuideHelpful Hints Audio Troubleshooting Audio Problems2Troubleshooting Guide Troubleshooting Guide CD or DVD Troubleshooting CD or DVD Problems4Troubleshooting Guide Not reading drive Diskette Drive or Zip DriveAbort, Retry, Fail? Message appears Stays on Diskette drive lightDiskette drive Cannot save Cannot read a Indicator light Continuously blinksZip drive available On select models Display Troubleshooting Display Monitor Problems8Troubleshooting Guide Setting Click Control Panel Adjusted to desiredScreen Display is too faint Fax Modem Troubleshooting Fax Modem Problems10Troubleshooting Guide Fax starts to send SettingsBut quits before Transmission is Troubleshooting Hard Drive Problems Troubleshooting Game Problems12Troubleshooting Guide Games Troubleshooting Internet Access Problems 14Troubleshooting Guide Troubleshooting Keyboard and Mouse ProblemsInternet Keyboard and Mouse Respond to Mouse does notMovement or is too Slow Troubleshooting Power Problems Troubleshooting Memory Problems16Troubleshooting Guide Power Wrong location For details Your hard drive, all files will be lost Illegal Operation Printer Troubleshooting Printer Problems Select Printer Control Select Clean Print Nozzles.Poor print quality Select Windows Explorer Click Uninstall Drivers 22Troubleshooting Guide Contacting a Compaq Authorized Service Provider Index-1 Index Index-2 Index-3 Index-4