9-2 Troubleshooting Guide
Troubleshooting Audio Problems
Audio
| Symptom |
| Problem |
| Solution |
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| No sound. |
| Speaker cables are not |
| Shut down your Internet PC using the | |
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| properly connected. |
| normal Windows shutdown procedure. | |
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| Reconnect the speakers. Refer to the | |
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| Compaq Hardware and Software Setup | |
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| poster for detailed instructions. | |
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| Volume has been muted. |
| On the Taskbar, click the Volume ¶icon | |
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| and clear the Mute check box. | |
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| Internet PC is in Sleep mode. |
| Press the Power button to wake your | |
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| This is identified when the |
| Internet PC. | |
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| power status light on the front |
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| of your Internet PC turns |
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| amber. |
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| Windows does not detect |
| 1. On the Taskbar, click the Start button | |
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| audio driver. |
| and point to Settings. | |
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| 2. Click Control Panel. | |
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| 3. | |
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| 4. Click the Device Manager tab. | |
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| 5. Click the µ plus sign next to Sound, | |
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| video and game controllers, and select | |
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| the installed audio driver. | |
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| 6. Click the Remove button, and click OK. | |
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| 7. Restart your Internet PC and let | |
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| Windows redetect the audio driver. | |
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| Sound is too low. |
| Volume is too low. |
| Click the Volume ¶icon on the Taskbar, | |
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| and click the Volume slider bar and then | |
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| drag it up, or press the Volume Up button | |
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| on your Compaq Internet Keyboard. | |
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| Sound is distorted. |
| Volume is too high. |
| Click the Volume ¶icon on the Taskbar, | |
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| and click the Volume slider bar and drag | |
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| it down, or press the Volume Down button | |
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| on your Compaq Internet keyboard. | |
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| Speakers may be damaged. |
| Call a Compaq Authorized Service | |
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| Provider. See your Warranty Statement for | |
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| details. | |
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