9-4 Troubleshooting Guide
Troubleshooting CD or DVD Problems
CD or DVD
Symptom |
| Problem |
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| Solution | |
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CD or DVD drive |
| CD has been inserted upside |
| Reinsert the CD with the label facing up. | ||
cannot read a disc or |
| down. |
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takes too long to |
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| The DVD drive will take longer |
| Wait at least 30 seconds to let the DVD | |||
start. |
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| to start because it has to |
| drive determine the type of media being | |||
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| determine the type of media, |
| played. If disc still does not start, see the | ||
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| such as audio or video being |
| solutions for related problems. | ||
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| played, before it can begin |
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| playing. |
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| CD or DVD disc is dirty. |
| Clean CD or DVD with a CD cleaning kit | ||
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| available in most computer stores. | ||
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| Windows does not detect CD |
| 1. | On the Taskbar, click the Start button | |
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| or DVD driver. |
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| and point to Settings. | |
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| 2. | Click Control Panel and | |
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| System M icon. | |
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| 3. | Click the Device Manager tab. | |
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| 4. | Click the µ next to the CD or DVD | |
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| disc, and select the installed driver. | |
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| 5. | Click the Remove button, and click | |
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| OK twice. | |
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| 6. | Restart your Internet PC and let | |
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| Windows redetect the CD or DVD | |
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| driver. | |
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