Compaq 7800 Mouse does not, Respond to, Movement or is too, Slow, Mouse will only, Horizontally

		Troubleshooting Guide	9-15
	Keyboard and Mouse
Symptom	Problem	Solution
	Keyboard needs repair.	Call a Compaq Authorized Service
		Provider. Refer to your Warranty Statement
		for details.
Mouse does not	Mouse connector is not	Shut down your Internet PC using your
respond to	properly connected.	keyboard.
movement or is too		1. Press the Ctrl and Esc keys
slow.		simultaneously.
		2. From the Windows Start menu, use
		the arrow keys to select Shut
		Down..., and press the Enter key.
		3. Select the Shut down option (you may
		need to use the arrow keys to select
		it).
		4. Click OK.
		After the shutdown is complete, reconnect
		the mouse connector on the rear of your
		Internet PC and restart the computer.
	Mouse roller ball is dirty.	Remove roller ball cover from bottom of
		mouse and clean with mouse cleaning kit
		available in most computer stores.
	Program in use has stopped	Shut down your Internet PC using your
	responding to commands.	keyboard. Refer to the problem “Mouse
		connector is not properly connected” for
		details on how to shut down using your
		keyboard.
Mouse will only	Mouse roller ball is dirty.	Remove roller ball cover from bottom of
move vertically or		mouse and clean with mouse cleaning kit
horizontally.		available in most computer stores.
	Mouse needs repair.	Replace mouse. Call a Compaq Authorized
		Service Provider. See your Warranty
		Statement for details.