Troubleshooting Guide 9-21
Printer
Symptom Problem Solution
Poor print quality. Drivers are improperly
installed.
Uninstall and reinstall the printer drivers.
To uninstall the printer drivers, complete
the following steps:
1.On the Window taskbar, click Start.
2.Click Programs.
3.Select your printer model.
4.Click Uninstall Drivers.
5.Follow the instructions on the screen.
The program will uninstall your printer
drivers.
To reinstall the printer drivers, insert the
Inkjet Printer Driver CD that came with
your printer into the CD-ROM drive. On
some systems the installation program will
run automatically if you follow the
instructions on the screen. To run the
setup program manually, complete the
following steps:
1.From the Windows taskbar, click
Start.
2.Select Programs.
3.Select Windows Explorer.
4.Select the CD-ROM drive that contains
the printer driver CD.
5.Double click the file

Setup.exe

to run
the setup program.
6.Follow the instructions on the screen.