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| Troubleshooting Guide | ||
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| Printer |
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Symptom |
| Problem |
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| Solution |
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Poor print quality. |
| Drivers are improperly |
| Uninstall and reinstall the printer drivers. |
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| installed. |
| To uninstall the printer drivers, complete |
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| the following steps: |
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| 1. | On the Window taskbar, click Start. |
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| 2. | Click Programs. |
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| 3. | Select your printer model. |
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| 4. | Click Uninstall Drivers. |
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| 5. | Follow the instructions on the screen. | ||
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| The program will uninstall your printer | ||
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| drivers. |
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| To reinstall the printer drivers, insert the |
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| Inkjet Printer Driver CD that came with |
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| your printer into the |
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| some systems the installation program will | |||
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| run automatically if you follow the |
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| instructions on the screen. To run the |
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| setup program manually, complete the |
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| following steps: |
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| 1. | From the Windows taskbar, click |
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| Start. |
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| 2. | Select Programs. |
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| 3. | Select Windows Explorer. |
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| 4. | Select the | ||
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| the printer driver CD. |
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| 5. | Double click the file Setup.exe to run |
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| the setup program. |
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| 6. | Follow the instructions on the screen. | ||
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