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| Troubleshooting Guide | ||
Troubleshooting Disk and Disk Drive Problems |
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| Diskette Drive or Zip Drive |
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Symptom |
| Problem |
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| Solution |
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Not reading drive: |
| A |
| Format the diskette by following these |
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“Abort, Retry, Fail?” |
| been inserted. |
| steps: |
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message appears. |
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| 1. |
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| icon on the desktop. |
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| 2. | Select the 3 1/2 Floppy (A:) drive. |
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| 3. | Click File, and point to Format. |
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| 4. | Select desired options, and click Start |
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| to begin formatting the diskette. |
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| Diskette is damaged. |
| Replace the diskette with a new one. |
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| A diskette that does not |
| When drive activity stops, remove the |
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disk error” message |
| contain system files needed to |
| diskette and press the spacebar. System |
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is displayed. |
| start your Internet PC has |
| should start up. |
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| been inserted in drive. |
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| System files have been |
| 1. | Insert a startup disk in the diskette |
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| damaged. |
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| drive. |
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| 2. | Restart your Internet PC. |
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| 3. | At the A:\ prompt, type SYS C: and |
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| press the Enter key. The following |
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| message is displayed: ‘SYSTEM |
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| TRANSFERRED’. This task will restore |
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| the system files to your hard drive. |
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| 4. | Restart your Internet PC. |
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| Hard drive has failed. |
| Call a Compaq Authorized Service |
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| Provider. Refer to your Warranty Statement |
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| for details. |
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