Troubleshooting Guide

9-7

 

 

 

 

 

 

 

 

 

Diskette Drive or Zip Drive

 

 

 

 

 

 

 

 

 

Symptom

 

Problem

 

Solution

 

 

 

 

 

 

 

 

 

Diskette drive

 

Diskette is not formatted.

 

Format the diskette by following these

 

 

cannot read a

 

 

 

steps:

 

 

diskette.

 

 

 

1. Double-click the My Computer G

 

 

 

 

 

 

icon on the desktop.

 

 

 

 

 

 

2. Select the 3 1/2 Floppy (A:) drive.

 

 

 

 

 

 

3. Click File, and point to Format.

 

 

 

 

 

 

4. Select desired options, and click Start

 

 

 

 

 

 

to begin formatting the diskette.

 

 

 

 

 

 

 

 

 

 

 

The wrong diskette type is

 

Check the type of drive you have and use

 

 

 

 

being used.

 

the correct diskette type.

 

 

 

 

 

 

 

 

 

 

 

Diskette drive has failed.

 

Call a Compaq Authorized Service

 

 

 

 

 

 

Provider. Refer to your Warranty Statement

 

 

 

 

 

 

for details.

 

 

 

 

 

 

 

 

 

Zip drive (available

 

Windows does not detect Zip

 

Reinstall your Zip drive driver.

 

 

on select models)

 

driver.

 

 

 

 

cannot read a disk.

 

 

 

 

 

 

 

Wrong disk is being used.

 

Verify the disk you have inserted is a Zip

 

 

 

 

 

 

 

 

 

 

 

disk and is compatible with your Zip drive.

 

 

 

 

 

 

 

 

 

 

 

Windows is not enabled.

 

Zip drive cannot be used in DOS mode.

 

 

 

 

 

 

 

 

 

Zip drive (available

 

Zip disk is not inserted

 

Push the Disk Eject button to remove

 

 

on select models)

 

properly.

 

disk, and then reinsert it.

 

 

indicator light

 

 

 

 

 

 

continuously blinks.

 

 

 

 

 

 

 

 

 

 

 

 

 

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Image 76
Compaq 7800 manual Zip drive available, On select models, Cannot read a disk, Indicator light Continuously blinks