Brother MFC 4300 owner manual Error Messages, USA Canada, Wait

Error Messages

You may occasionally encounter a difficulty with your MFC or telephone line. If this happens, your MFC often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems yourself.

If you need additional help, call the Brother fax-back system at

In USA:	1-800-521-2846
In Canada:	1-800-681-9838
	1-514-685-5381 (within Montreal)
ERROR MESSAGE	CAUSE	ACTION
CHANGE DRUM	The drum unit is near the	Use the drum unit until
SOON	end of its life.	you have a print quality
		problem, then replace the
		drum unit with a new one.
CHECK PAPER	The MFC is out of paper or	Refill the paper or
PRESS START KEY	paper is not properly	remove the paper and
	loaded in the multi-	load it again and then
	purpose sheet feeder.	press Start.
CHECK PAPER	Your Paper Size setting	When you see this error,
SIZE	may not be set correctly	the reduction ratio
	for the paper you are	automatically will be
	using (see pages 5-5).	changed to Auto if you
		used a fixed reduction ratio
		(see pages 5-4to 5-5).
COMM. ERROR	A poor quality phone	Try the call again.
	line caused
	communications error.
CONNECTION	You tried to poll a fax	Verify the other party’s
FAIL	machine that is not in	polling setup.
	Polled Waiting mode.
COOLING DOWN	The temperature of the	You must wait and allow
PLEASE WAIT	drum unit or toner	the MFC to resume
	cartridge is too hot.	printing when it is ready.
	The MFC will pause its
	current print job and go
	into cooling down mode.
	During the cooling down
	mode, you will hear the
	cooling fan running
	while the display on the
	MFC shows COOLING
	DOWN and PLEASE
	WAIT.

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