Brother MFC 4300 owner manual Handling Incoming Calls

Models: MFC 4300

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DIFFICULTY

 

SUGGESTIONS

 

Handling Incoming Calls

 

 

 

 

 

Double-ring in FAX/

 

The MFC knows the incoming call is not a fax, so

TEL mode.

 

it is signaling you to answer the telephone call.

 

 

Pick up the MFC handset or answer from an

 

 

extension phone and press your MFC’s Telephone

 

 

Answer Code (default setting is #51).

 

 

 

 

 

I have difficulty

 

If you answered at the MFC, press Start and hang

transferring a fax call to

 

up immediately. If you answered at an extension

the MFC.

 

phone, press your MFC’s Remote Activation Code

 

 

(default setting is

 

51). When your MFC answers,

 

 

 

 

 

 

 

 

 

 

 

 

 

hang up.

 

 

 

 

 

The Caller ID does not

 

The Caller ID signal is sent ten seconds after the

display after the Call

 

Call Waiting Signal and speaking may interfer with

Waiting Signal.

 

it. When you hear the Caller Waiting signal, ask the

 

 

other party to hold while you catch the other call.

 

 

Then stop speaking until you see the Caller ID on

 

 

the LCD.

 

 

 

 

 

I have difficulty with

 

If you have Call Waiting, Caller ID, Call Waiting/

custom features on a

 

Caller ID, Ring Master, Voice Mail, an answering

single line.

 

machine, alarm system or any other custom feature

 

 

on a single phone line with your MFC, it may create

 

 

a problem sending or receiving fax data.

 

 

Example #1: If you are having a telephone

 

 

conversation and a fax communication signal

 

 

comes through on your Call Waiting Call ID

 

 

feature, you can verify that the second call is a fax

 

 

by switching to it. You have the option to receive

 

 

the fax call, by asking the first caller to hang up to

 

 

clear the line.

 

 

Example #2: If you are sending or receiving a fax

 

 

message while a Call Waiting Caller ID (or other

 

 

custom feature) signal comes through on the line,

 

 

the signal can temporarily interrupt or disrupt the

 

 

fax data. (Brother’s ECM feature should help

 

 

overcome this problem.) This condition is related

 

 

to the telephone system industry, and is common to

 

 

all devices that send and receive information on a

 

 

single, shared line with custom features. If

 

 

avoiding a slight interruption is crucial to your

 

 

business, a separate line with no custom features is

 

 

recommended.

 

 

 

 

 

15 - 10 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

Page 130
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Brother MFC 4300 owner manual Handling Incoming Calls