DIFFICULTY

SUGGESTIONS

Phone Line or Connections

 

 

Dialing does not work.

Check for a dial tone. Change TONE/PULSE

 

setting (See Setting Tone/Pulse Dialing (Canada

 

Only), page 4-2). Check all line cord connections,

 

and make sure the curled handset cord is not in the

 

EXT jack. Check power cord connection. Send a

 

manual fax by pressing HookOR—by lifting

 

the handset, and dialing the number. Wait to hear

 

the fax receiving tones before pressing Start.

 

 

The MFC does not

Make sure the MFC is in the correct receiving

answer when called.

mode for your setup (either FAX, FAX/TEL or

 

TAD). Check for dial tone. If possible, call your

 

MFC to hear it answer. If there is still no answer,

 

check the telephone line cord connection. Connect

 

a standard telephone handset to the MFC telephone

 

jack. If there is no ringing when you call your

 

MFC, call your Telephone Company to check the

 

line.

 

 

There is no dial tone on

Press HookOR—Lift the handset. If you hear

the handset.

no dial tone, check telephone line cord connections

 

at the MFC and wall jack. Check that the handset

 

curled cord is connected to the MFC’s handset

 

jack. Test the jack with another single line

 

telephone. If no dial tone on the wall outlet, call

 

your Telephone Company.

 

 

 

Sending Faxes

 

 

Transmitting quality is

Try changing your resolution to FINE or

poor.

SUPERFINE (See Resolution, page 6-7). Make a

 

copy to verify the MFC’s scanner operation.

 

 

Transmission

There is probably temporary noise or static on the

verification report prints

phone line. Try sending the fax again. If the

“Results:NG”.

problem continues, call the Telephone Company to

 

check your phone line.

 

 

The receiving party says

Sometimes the resolution mode you chose when you

the picture is not clear.

sent your fax was not appropriate. Send the fax again,

 

but try using the FINE or SUPERFINE mode. Also,

 

your MFC’s scanner may be dirty, so try cleaning it.

 

(See pages 15-23)

 

 

The receiving party says

Your MFC’s scanner may be dirty or the receiving

vertical streaks appear

party’s print head may be dirty. Clean your scanner

on the faxes they

(see pages 15-23)and make a copy to check if the

receive.

problem was caused by your machine.

 

 

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

15 - 9

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Image 129
Brother MFC 4300 owner manual Phone Line or Connections, Sending Faxes