DIFFICULTY

SUGGESTIONS

 

 

 

 

 

 

 

Print Quality Difficulties (CONTINUED)

 

 

 

 

 

 

 

 

 

 

 

The whole page is

Wipe the electric terminals referring to pages 15-

printed black.

24. Also, do not use heat-sensitive paper as it will

 

 

 

 

 

 

 

 

 

 

cause this problem. After cleaning, if the printed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

pages are still black and the display shows

 

 

 

 

 

 

 

 

 

 

CHANGE DRUM SOON, replace the drum unit

 

 

 

 

 

 

 

 

 

 

with a new one.

 

 

Black Page

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Nothing is printed on

Make sure that the toner cartridge is not empty.

the page.

Wipe the electric terminals. (See Routine

 

 

 

 

 

 

 

 

 

 

Maintenance, page 15-23,Cleaning the Printer, page

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

15-24and Cleaning the Drum Unit, page 15-25.)

 

 

 

 

 

 

 

 

 

 

Make sure that a torn piece of paper does not

 

 

 

 

 

 

 

 

 

 

remain on the scanner window.

 

 

White page

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Printed pages are

Markings may disappear by themselves. Try copying

marked at regular

multiple pages to clear this problem. Markings may

intervals.

occur if the MFC has not been used for a long time. A

 

 

 

 

 

 

 

 

 

 

possible cause is that the surface of the drum is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

scratched. You must then replace the drum unit with

 

 

 

 

 

 

 

 

 

 

a new one. If the markings do not disappear, it may

 

 

 

 

 

 

 

 

 

 

be that the drum was marked or damaged by

 

 

 

 

 

 

 

 

 

 

Example of Regular

excessive exposure to light. In this case, replace the

 

 

Marking

drum unit with a new one.

 

 

 

 

 

 

 

 

 

 

 

Printed pages are

Certain environmental conditions such as humidity,

blurred at the center or

high temperatures, etc. may cause this condition to

at either edge.

occur. Make sure the MFC is placed on a flat,

 

 

 

 

 

 

 

 

 

 

horizontal surface. Remove the drum unit with the

 

 

 

 

 

 

 

 

 

 

toner cartridge installed. Try rocking them from side

 

 

 

 

 

 

 

 

 

 

to side. You may clear a blurred page by wiping the

 

 

 

 

 

 

 

 

 

 

scanner windows with a clean soft cloth. (See

 

 

 

 

 

 

 

 

 

 

 

Blurred Page

Routine Maintenance, page 15-23,Cleaning the

 

 

 

 

 

 

 

 

 

 

Printer, page 15-24and Cleaning the Drum Unit,

 

 

 

 

 

 

 

 

 

 

page 15-25.) If a blurred page occurs after cleaning

 

 

 

 

 

 

 

 

 

 

and the display shows CHANGE DRUM SOON,

 

 

 

 

 

 

 

 

 

 

replace the drum unit with a new one.

 

 

 

 

 

 

 

 

 

 

 

Ghost images appear on

Adjust the print conditions by setting the Print

the printed page.

Density function, pages 5-5.Make sure you use

 

 

 

 

 

 

 

 

 

 

paper that meets the specifications. Rough surfaces

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

or thick media can cause a ghost image.

 

 

 

 

 

 

Ghost Images

 

 

 

 

 

 

 

 

 

 

 

 

Note The drum unit is a consumable item and it is necessary to replace it periodically.

15 - 16 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

Page 136
Image 136
Brother MFC 4300 owner manual White, Example of Regular, Blurred, Ghost Images