Compaq 7800 - page 91

-22 Troubleshooting Guide

Contacting a Compaq Authorized Service Provider

If you were unable to fix your Internet PC using this troubleshooting guide, refer to

the Warranty Statement that came with your computer for the technical support

telephone numbers.

Contents

Main 3/8 spine allowed - adjust according to binding xxl Internet PC Features Guide Table of Contents i Table of Contents CHAPTER 1 CHAPTER 2 CHAPTER 3 ii Table of Contents CHAPTER 4 CHAPTER 5 CHAPTER 6 CHAPTER 7 Table of Contents iii CHAPTER 8 iv Table of Contents CHAPTER 9 Using this Guide 1-1 Chapter 1 Using this Guide Special Text Page Using this Guide 1-3 + Service and Support Guide Troubleshooting For More Information Comments about this Guide + Page Page Checking Your Connections 2-3 Identifying the Rear Components on Your Internet PC Z : ^ or LINE Modem Line In *(The appearance of your modem may vary.) Using the Compaq Internet Keyboard 3-1 Using the Compaq Internet Keyboard Using the Internet Button Suite -2 Using the Compaq Internet Keyboard 12 5 43 3$ + 6* 7 -4 Using the Compaq Internet Keyboard Using the Multimedia Easy Access Buttons + Using the Compaq Internet Keyboard 3-5 Using Additional Button Features of Your Keyboard 6n 2 k 1 Your Internet Keyboard is equipped with several special purpose buttons. Using the Compaq Internet Keyboard 3-7 Key/Button Description -8 Using the Compaq Internet Keyboard Keyboard Status Lights Introducing the Digital Creativity Imaging Center 4-1 Chapter 4 Introducing the Digital Creativity Imaging Center 4 -2 Introducing the Digital Creativity Imaging Center Understanding Digital Interfaces Introducing the Digital Creativity Imaging Center 4-3 Creating Videos Page Learning About Your CD-ReWritable (CD-RW) Drive 5-1 * Chapter 5 Learning About Your CD-ReWritable (CD-RW) Drive Understanding Your CD-R and CD-RW Media 5 * Accessing the just!burn Users Manual The just!burn CD Assistant PacketCD Learning About Your CD-ReWritable (CD-RW) Drive 5-3 * just!audio * CD!backup just!data Page Learning About Your TV Out Connection 6-1 Chapter 6 Learning About Your TV Out Connection Page Upgrading Your Internet PC 7-1 Chapter 7 Upgrading Your Internet PC -2 Upgrading Your Internet PC a ` Page Page Page Page Upgrading Your Internet PC 7-7 * Identifying Power Supply and Data Cables Power Supply Cables Page Upgrading Your Internet PC 7-9 * Installing an Expansion Card Determining Expansion Card Compatibility Inserting an Expansion Card Page Upgrading Your Internet PC 7-11 Page Upgrading Your Internet PC 7-13 Adding or Replacing an Accelerated Graphics Port (AGP) Card Page Upgrading Your Internet PC 7-15 Installing an Additional Hard Drive Page Upgrading Your Internet PC 7-17 Installing a Secondary Hard Drive in an Internet PC with an Open Top Drive Compartment -18 Upgrading Your Internet PC Upgrading Your Internet PC 7-19 Replacing a Diskette or Zip Drive -20 Upgrading Your Internet PC Upgrading Your Internet PC 7-21 + Adding or Replacing Memory Modules Installing Additional Memory Page Upgrading Your Internet PC 7-23 -24 Upgrading Your Internet PC a Replacing the Real-Time Clock Battery ` a Upgrading Your Internet PC 7-25 Removing and Inserting a Battery Page Chapter 8 Understanding Your Service and Support Options Compaq Support Compaq Remote Support + Using Compaq Diagnostics Testing Equipment * System Record Compaq Service Connection Overview Turning Compaq Service Connection On and Off + How it Works Compaq Service Connection Privacy and Data Security Statement Internet Support * QuickRestore + Full Restore ` Custom Restore Typical Restore ` Creating a QuickRestore Recovery diskette Using the QuickRestore Recovery diskette Drivers Installing Drivers for New Hardware Reinstalling Deleted Drivers Troubleshooting Guide 9-1 Chapter 9 Troubleshooting Guide Helpful Hints Understanding This Guide -2 Troubleshooting Guide Troubleshooting Audio Problems Audio Compaq Hardware and Software Setup Troubleshooting Guide 9-3 Audio -4 Troubleshooting Guide Troubleshooting CD or DVD Problems CD or DVD Troubleshooting Guide 9-5 Troubleshooting Disk and Disk Drive Problems -6 Troubleshooting Guide Troubleshooting Guide 9-7 -8 Troubleshooting Guide Troubleshooting Display (Monitor) Problems Display Troubleshooting Guide 9-9 Display -10 Troubleshooting Guide Troubleshooting Fax Modem Problems Fax Modem Troubleshooting Guide 9-11 Fax Modem -12 Troubleshooting Guide Troubleshooting Game Problems Games Troubleshooting Hard Drive Problems Hard Drive Troubleshooting Guide 9-13 Troubleshooting Internet Access Problems Internet -14 Troubleshooting Guide Internet Troubleshooting Keyboard and Mouse Problems Keyboard and Mouse Troubleshooting Guide 9-15 Keyboard and Mouse Warranty Statement -16 Troubleshooting Guide Troubleshooting Memory Problems Memory Troubleshooting Power Problems Troubleshooting Guide 9-17 -18 Troubleshooting Guide a Troubleshooting Guide 9-19 Troubleshooting Printer Problems ` -20 Troubleshooting Guide Troubleshooting Guide 9-21 Setup.exe Page Index-1 Index A B C D K M P Q R U V Z