Troubleshooting Game Problems, Games, Hard Drive | Compaq 7800

9-12Troubleshooting Guide

Troubleshooting Game Problems

Games

Symptom		Problem		Solution

Game crashes		Minimum hardware or		Review the game documentation or
frequently.		software requirements set by		packaging for minimum requirements.
		Game manufacturer have not
		been met.

		Game was not set up properly		Reinstall the program, noting any settings
		when installed.		and default selections that pertain to your
				Internet PC, and restart the game.

Graphic distortion or		Incorrect version of game.		Contact game manufacturer for updated
blank screen exists				version of game.
during game’s
introduction.

Troubleshooting Hard Drive Problems

Hard Drive

	Symptom		Problem		Solution

	Internet PC seems to		Program in use has stopped		Attempt a normal Windows shutdown.
	have locked up.		responding to commands.		If this fails, restart your Internet PC by
					pressing the Power button for 4 or more
					seconds to power it off. To restart your
					Internet PC, press the Power button again.

	Hard drive error		Part of hard drive has failed.		Run the Windows Maintenance Wizard to
	message is				repair the drive. Refer to Maintaining Your
	displayed.				Internet PC in the User’s Guide.

	Hard drive fault		Part of hard drive has potential		Call a Compaq Authorized Service
	protection error		to fail or could already have		Provider. Refer to your Warranty Statement
	message is		failed.		for details.
	displayed.

	Insufficient memory		All memory in Internet PC is		Close one or more programs and retry.
	message is		being used by open programs		It may also be necessary to restart
	displayed.		and memory is needed for		Windows to recover memory should this
			desired task.		fail.

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Compaq 7800 manual Troubleshooting Game Problems, Troubleshooting Hard Drive Problems, 12Troubleshooting Guide, Games

Contents

Internet PC Features Guide Table of Contents Power Supply Cables Data Cables Ii Table of ContentsUpgrading Your Internet PC Understanding Digital Interfaces Creating Videos Understanding Your Service and Support Options Table of ContentsCompaq Support How it Works Troubleshooting Guide IndexHelpful Hints Special Text Using this Guide Special Messages 2Using this GuideLocating Help Glossary Service and Support Guide TroubleshootingFor More Information Comments about this Guide 4Using this Guide Checking Your Connections 2Checking Your Connections Identifying the Front Components on Your Internet PC Components Identifying the Rear Components on Your Internet PC 4Checking Your ConnectionsOr Line Using the Internet Button Suite Using the Compaq Internet Keyboard 2Using the Compaq Internet Keyboard Touch of a button Electronic shopping experienceCompanies Button Using the Multimedia Easy Access Buttons 4Using the Compaq Internet KeyboardFast Forward/Next Track skips to the next track Using Additional Button Features of Your Keyboard Working with the Standard Keyboard Keys 6Using the Compaq Internet Keyboard Depends on the program you are using Program you are using ShiftF1-F12 Combinations Home 8Using the Compaq Internet Keyboard Keyboard Status LightsActivate and deactivate this function Available on select models only Introducing the Digital Creativity Imaging Center Understanding Digital Interfaces IEEE-1394 connector available on select models2Introducing the Digital Creativity Imaging Center Digital Creativity Imaging Center Creating Videos 4Introducing the Digital Creativity Imaging Center Understanding Your CD-R and CD-RW Media Learning About Your CD-ReWritable CD-RW Drive Just!burn CD Assistant Accessing the just!burn User’s ManualPacketCD 2Learning About Your CD-ReWritable CD-RW Drive CD!backup Just!audioJust!data 4Learning About Your CD-ReWritable CD-RW Drive Learning About Your TV Out Connection No.Components 2Learning About Your TV Out Connection Upgrading Your Internet PC 2Upgrading Your Internet PC Identifying the Major Components of Your Internet PC 4Upgrading Your Internet PC 8VLQJDVFUHZGULYHUUHPRYHWKHILYHFRYHUUHWDLQLQJVFUHZV Removing the Cover 6Upgrading Your Internet PC Replacing the Cover Power Supply Cables Identifying Power Supply and Data Cables 8Upgrading Your Internet PC Data Cables Installing an Expansion Card Determining Expansion Card CompatibilityInserting an Expansion Card 10Upgrading Your Internet PC No. Component 5HSODFHWKHFRPSXWHUFRYHU 12Upgrading Your Internet PC Adding or Replacing an Accelerated Graphics Port AGP Card 14Upgrading Your Internet PC Installing an Additional Hard Drive Upgrading Your Internet PC Orvhdoosurjudpv 5HPRYHDOOGLVNHWWHVDQG&V 18Upgrading Your Internet PC 5HDGDOOWKHPDQXIDFWXUHU¶VGRFXPHQWDWLRQIRUWKHQHZGULYH 8VLQJDVFUHZGULYHUUHPRYHWKHGULYHUHWDLQLQJVFUHZVDVVKRZQ 20Upgrading Your Internet PC Adding or Replacing Memory Modules Installing Additional Memory Memory Module Slots 22Upgrading Your Internet PC No. Component 24Upgrading Your Internet PC Replacing the Real-Time Clock Battery Removing the Battery Removing and Inserting a Battery 26Upgrading Your Internet PC Inserting a Battery Connection Using your Internet PC Compaq ServiceCompaq Remote Support not Countries only Your Internet PC easier QuickRestoreMcAfee Anti-Virus Removing Computer Viruses section of this guide Using Compaq Diagnostics Testing Equipment System Record How it Works Internet Support Factory-installed software state Full RestoreCustom Restore To re-install without reformatting your hard drive Custom Restore Typical Restore Drivers Reinstalling Deleted Drivers Troubleshooting Guide Helpful HintsUnderstanding This Guide Troubleshooting Audio Problems 2Troubleshooting GuideAudio Troubleshooting Guide Troubleshooting CD or DVD Problems 4Troubleshooting GuideCD or DVD Not reading drive Diskette Drive or Zip DriveAbort, Retry, Fail? Message appears Stays on Diskette drive lightDiskette drive Cannot save Cannot read a Indicator light Continuously blinksZip drive available On select models Troubleshooting Display Monitor Problems 8Troubleshooting GuideDisplay Setting Click Control Panel Adjusted to desiredScreen Display is too faint Troubleshooting Fax Modem Problems 10Troubleshooting GuideFax Modem Fax starts to send SettingsBut quits before Transmission is Troubleshooting Hard Drive Problems Troubleshooting Game Problems12Troubleshooting Guide Games Troubleshooting Internet Access Problems 14Troubleshooting Guide Troubleshooting Keyboard and Mouse ProblemsInternet Keyboard and Mouse Respond to Mouse does notMovement or is too Slow Troubleshooting Power Problems Troubleshooting Memory Problems16Troubleshooting Guide Power Wrong location For details Your hard drive, all files will be lost Illegal Operation Printer Troubleshooting Printer Problems Select Clean Print Nozzles. Poor print qualitySelect Printer Control Select Windows Explorer Click Uninstall Drivers 22Troubleshooting Guide Contacting a Compaq Authorized Service Provider Index-1 Index Index-2 Index-3 Index-4