Troubleshooting

Power Supply

Nothing appears on the display.

Possible Cause

Action

 

 

Low batteries

Replace batteries.

 

 

Batteries loaded

Remove batteries and reload them correctly.

incorrectly

 

 

 

Text Input

 

Cannot input text.

Possible Cause

Action

 

 

FUNC key has been

Press ESC to clear FUNC key operation.

pressed.

 

 

 

 

Tape does not come out when PRINT is pressed.

Possible Causes

Action

 

 

Back cover is not closed

Securely close the back cover.

completely.

 

 

 

No more tape left in the

Replace the tape cartridge with a new one.

cartridge.

 

 

 

Tape jam

Remove the tape cartridge and pull out the

 

jammed tape by hand. Cut off excess tape

 

with scissors, and carefully replace the

 

cartridge into the label printer.

 

Important!

 

Never allow the tape outlet to become

 

blocked and never touch tape as it is being

 

fed during printing.

 

 

Tape comes out when PRINT is pressed, but nothing is printed on it.

Possible Cause

Action

 

 

Only blank spaces were

Input the text you want to print.

input.

 

 

 

 

Printing is blurred, blotched, broken, etc.

Possible Causes

Action

 

 

Improper print density

Adjust the print density setting.

setting

 

 

 

Improper loading of the

Remove the tape cartridge and reload it

cartridge

correctly.

 

 

Dirty print head or rubber

Clean the printer head and roller.

roller

 

 

 

Ink ribbon is being fed from the tape outlet along with the tape.

Possible Cause

Action

Tape cartridge loaded

Remove the tape cartridge and check to

while the ink ribbon is

make sure the ink ribbon is not broken. Next,

slack.

take up any slack in the ink ribbon and then

 

reload the tape cartridge.

Important!

Before loading a tape cartridge into the label printer, always make sure you take up any slack in the ink ribbon first.

If the ink ribbon is broken, you must change to another tape cartridge.

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