Reference

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

ProblemCauseAction

 

See

 

 

Page

 

 

 

 

 

 

No sound is produced when I

1. The VOLUME controller is set to

1. Rotate the VOLUME controller more

 

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press a keyboard key.

“MIN”.

towards “MAX”.

 

 

 

 

2. Headphones or an adaptor plug is

2. Disconnect whatever is connected to the

 

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plugged into one of the PHONES

PHONES jack.

 

 

 

 

jacks.

 

 

 

 

 

 

 

 

 

 

The pitch of the Digital Piano

1. The Digital Piano’s key setting is

1. Change the key setting to “440.0 Hz”, or

 

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is off.

something other than “440.0 Hz”.

turn Digital Piano power off and then

 

 

 

 

 

back on again.

 

 

 

 

2. Digital Piano tuning is incorrect.

2. Adjust Digital Piano tuning, or turn the

 

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Digital Piano off and then back on again.

 

 

 

 

3. A non-standard temperament

3. Change the temperament setting to

 

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setting is being used.

“00:Equal”, which is the standard modern

 

 

 

 

 

tuning.

 

 

 

 

4. Octave shift is enabled.

4. Change the octave shift setting to 0.

 

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Tones and/or effects sound

The “Setting Backup” feature is

Turn off “Setting Backup”. Next, turn power

 

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strange. Turning power off

turned on.

off and then back on again.

 

 

 

and then back on again does

 

 

 

 

 

not eliminate the problem.

 

 

 

 

 

Example: Note intensity does

 

 

 

 

 

not change even though I alter

 

 

 

 

 

key pressure.

 

 

 

 

 

 

 

 

 

 

 

I cannot transfer data after

1. Check to make sure that the USB cable

 

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connecting the Digital Piano

 

is connected to the Digital Piano and

 

 

 

to a computer.

 

computer, and that the correct device is

 

 

 

 

 

selected with your computer’s music

 

 

 

 

 

software.

 

 

 

 

 

2. Turn off the Digital Piano and then exit

 

 

 

 

 

the music software on your computer.

 

 

 

 

 

Next, turn the Digital Piano back on and

 

 

 

 

 

then restart the music software on your

 

 

 

 

 

computer.

 

 

 

 

 

 

 

 

 

I cannot record chord

Accomp MIDI Out is turned off.

Turn on Accomp MIDI Out.

 

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accompaniment data on my

 

 

 

 

 

computer.

 

 

 

 

 

 

 

 

 

 

 

I cannot store data to a USB

See “Error Messages”.

 

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flash drive or load data from a

 

 

 

 

 

USB flash drive.

 

 

 

 

 

Playback stops part way

Digital noise from the USB cable or

Stop song playback, disconnect the USB

 

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through while transferring

power cord caused data

cable from the Digital Piano, and then

 

 

 

song data from my computer.

communication your computer and

reconnect it. Next, try playing back the song

 

 

 

 

Digital Piano to be interrupted.

again.

 

 

 

 

 

If this does not solve the problem, quit the

 

 

 

 

 

MIDI software you are using, disconnect the

 

 

 

 

 

USB cable from the Digital Piano, and then

 

 

 

 

 

reconnect it. Next, restart the MIDI software

 

 

 

 

 

and then try playing back the song again.

 

 

 

A tone’s quality and volume

This is an unavoidable result of the digital sampling process,* and does not indicate

 

 

sounds slightly different

malfunction.

 

 

 

 

depending where it is played

* Multiple digital samples are taken for the low range, middle range, and high range of the

 

on the keyboard.

original musical instrument. Because of this, there may be a very slight difference in tonal

 

 

quality and volume between sample ranges.

 

 

 

 

 

When I press a button, the

Performing a button operation while playing with the Duet Mode, Auto Accompaniment, the

 

note that is sounding cuts out

recorder, or other functions can cause such phenomena when the Digital Piano switches

 

momentarily or there is a

internal tone effects. It does not indicate malfunction.

 

 

slight change in how effects

 

 

 

 

 

are applied.

 

 

 

 

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