Troubleshooting

This section describes what to do when you have problems with operation.

When an error occurs

Errors are indicated by an error tone. When this happens, you can usually find out what the problem is as shown below.

Does the display show an error code?

No

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Yes

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Error codeMeaningAction

(Message)

 

 

 

 

 

E01

Mode switch position changed before

Return the mode switch to its original

(ERR-MODE)

finalization.

setting and finalize the operation.

 

 

 

E08

Registration without entering a clerk

Enter a clerk number.

(SIGN-ON)

number.

 

 

 

 

E10

Platen arm of the printer is opened.

Close the platen arm.

(PRNT-LID)

 

 

 

E11

Registration is made while the cash

Close the cash drawer.

(DRW-OPEN)

drawer is opened.

 

 

 

 

E12

Journal paper end

Replace the new paper roll.

(JPAP-END)

 

 

 

E14

Receipt paper end

Replace the new paper roll.

(RPAP-END)

 

 

 

E27

Transaction cancel buffer full.

Finalize the transaction.

(BUF-FULL)

 

 

 

E31

Finalization of a transaction attempted

Press the skey.

(PRESS-ST)

without confirming the subtotal.

 

E33

Finalize operation attempted without

Enter the amount tendered.

(TEND-AMT)

entering amount tender.

 

 

 

 

E35

Change amount exceeds preset limit.

Input amount tendered again.

(CNG-OVER)

 

 

 

E38

Read/reset operation without declaring

Perform money declaration.

(DECL-AMT)

cash in drawer. This error appears only

when this function is activated.

 

Press Ckey and check the appropriate section of this manual for the operation you want to perform.

E80