Troubleshooting

Error code

Meaning

Action

 

 

 

E055

Normal registration is prohibited during separate check operation.

Terminate separate check operation.

 

 

 

E059

Attempt to finalize a transaction without specifying <EAT-IN> or

Press <EAT-IN> or <TAKEOUT>.

<TAKEOUT>.

 

 

E060

External printer offline

 

 

 

 

E061

External printer went down.

 

 

 

 

E062

External printer paper end

Replace new paper.

 

 

 

E063

External printer is now printing.

 

 

 

 

E064

Printing buffer full

 

 

 

 

E066

Attept to print the last separated transaction on slip.

Print from the beginning of the transaction.

 

 

 

E075

Attempt to finalize a transaction when balance is less than or

Register item(s) until the balance becomes positive amount.

equal to zero.

 

 

E085

Data exists in the consolidation file.

Clear the data.

 

 

 

E100

Prohibit master operation.

Perform it at master terminal.

 

 

 

E121

Network startup error.

 

 

 

 

E139

Attempt to register <–> or <CPN> when the balance becomes

Enter proper minus/coupon amount.

negative.

 

 

E146

Arrangement file is full.

Set the arrangement properly.

 

 

 

E200

No memory cassette is set.

Set memory cassette.

 

 

 

E202

Can not read, because no designated file is in the memory cassette

Check the operation and retry.

or nternal flash memory.

 

 

E203

Insufficient memory in the memory cassette or internal flash

Use a vacant (formatted) memory cassette.

memory.

 

 

E204

Write protect switch of the memory cassette is on.

Check the write protect switch.

 

 

 

E205

Can not write, because designated file has already been in the

Ceheck the operation and retry.

memory cassette or internal flash memory.

 

 

In case of power failure

If the power supply to the cash register is cut by a power failure or any other reason, simply wait for power to be restored. The details of any on-going transaction as well as all sales data in memory are protected by the memory backup batteries.

• Power failure during a registration

The subtotal for items registered up to the power failure is retained in memory. You will be able to continue with the registration when power is restored.

• Power failure during printing a read/reset report

The data already printed before the power failure is retained in memory. You will be able to issue a report when power is restored.

• Power failure during printing of a receipt and the journal

Printing will resume after power is restored. A line that was being printed when the power failure occurred is printed in full.

• Other

The power failure symbol is printed and any item that was being printed when the power failure occurred is reprinted in full.

The memory protection battery is constantly charging and discharging as you switch the cash register on and off during normal operations. This causes the capacity of the battery to decrease after approximately five years of use.

Important !

•Remember …a weak battery has the potential of losing valuable transaction data.

•A label on the back of the cash register shows the normal service period of the battery installed in your cash register.

•Have the battery replaced by your dealer within the period noted on this label.

Troubleshooting

TK-6000/6500 User's Manual

105