Casio TK-6500 When an error occurs, Troubleshooting, This section describes what to do when you have problems with operation

TroubleshootingThis section describes what to do when you have problems with operation.

When an error occurs

Errors are indicated by an error codes. When this happens, you can usually find out what the problem is as shown below.

Press Cand check the appropriate section of this manual for the operation you want to perform.

Error code	Meaning	Action
E001	Mode switch position changed before finalization.	Return the mode switch to its original setting and finalize the operation.
	Clerk button pressed before finalization of a registration being	Press the original clerk button and finalize the transaction before
E003	performed under another clerk button.	pressing another clerk button.
	The signed on clerk differs from the clerk performed the tracking	Input correct check number or assign the proper clerk number.
	check registration.
E004	Initialization or unit lock clear operation in progress.	Complete operation.
E005	Memory allocation exceeds total memory capacity.	Reallocate memory or expand memory (if possible).
E008	Registration without entering a clerk number.	Enter a clerk number.
E009	Operation without entering the password.	Enter password.
E010	The drawer is left open longer than the program time (drawer	Close the drawer.
	open alarm).
E011	Attempt to register while the cash drawer is open.	Shut the cash drawer.
E013	Journal paper near end. (option)	Replace the journal paper.
E015	Printer error
E016	Two consecutive transactions attempted in the refund mode.	Switch to another mode and then back to the RF mode for the next
		transaction.
E017	Attempt made to register an item without inputting a check number.	Input a check number.
E018	Attempt made to register an item without inputting a table number.	Input a table number.
E019	Finalize operation attemped without entering the number of	Enter the number of customer.
	customer.
E021	No department linked PLU is registered.	Correct the program.
E023	Actual stock quantity becomes less than the minimum stock	Perform stock maintenance.
	quantity.
E024	Actual stock quantity becomes/is negative.	Perform stock maintenance.
E026	No condiment/preparation PLU is registered.	Register condiment/preparation PLU.
E029	Item registration is prohibited, while partial tender.	Finalize the transaction.
E030	Finalization of a transaction attempted without registering rate-tax.	Register <RATE TAX>.
E031	Finalization of a transaction attempted without confirming the subtotal.	Press <SUBTOTAL>.
E032	Finalization of a transaction attmempted without confirming of the	Press <FS/ST>.
	food stamp subtotal.
E033	Finalize operation attempted without entering amount tender.	Enter the amount tendered.
E035	Change amount exceeds preset limit.	Input amount tendered again.
E036	Contents of the drawer exceed programmed limit.	Perform pick up operation.
E037	High amount lock out/low digit lock out error	Enter correct amount.
E038	Read/reset operation without declaring cash in drawer. This error	Perform money declaration.
	appears only when this function is activated.
E040	Attempt to register a new transaction without issuing a guest receipt.	Issue a guest receipt.
E041	Attempt to register a new transaction without validation.	Perform validation operation.
E044	Attempt to register a new transaction without printing check.	Perform check print.
E045	Attempt to register a new transaction without printing check	Perform check endorsement.
	endorsement.
E046	Registration buffer full.	Finalize the transaction.
	Separate check buffer full.	Allocate sufficient separate check buffer.
E047	Attempt to register a new transaction without printing slip.	Perform slip printing operation.
E048	No paper is inserted or paper is out in the slip printer.	Insert new slip paper.
E049	Check tracking index memory full.	Finalize and close the check number currently used.
E050	Check tracking detail memory full.	Finalize and close the check number currently used.
E051	Attempt to made use <NEW CHECK> to open a new check using	Finalize and close the check that is currently under the number that you
	a number that is already used for an existing check in check	want to use or use a different check number.
	tracking memory.
E053	Attempt made to use <OLD CHECK> reopen a new check using a	Use the correct check number (if you want to reopen a check that already exists
	number that is not used for an existing check in check tracking memory.	in check tracking memory) or use <NEW CHECK> to open a new check.
E054	Check number range over.	Enter correct number.

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