Manuals / Brands / Computer Equipment / Cash Register / Casio / Computer Equipment / Cash Register

Casio TK-6500 Clearing a machine lock up, When the register does not operate at all

1 116

Download 116 pages, 1.03 Mb

Troubleshooting

Clearing a machine lock up

If you make a mistake in operation, the cash register may lock up to avoid damage to programs and preset data. Should it happens, you can use the following procedure to clear the lock up without losing any data.

1Power off the register.

2Insert the PGM key in the mode switch.

3Press down f, and turn the mode switch to PGM mode.

4The display shows ten Fs, then release f.

5Press s. The display shows ten Fs and issue a receipt.

Important!

• If the register does not show ten Fs, never press sand call service representative.

When the register does not operate at all

Perform the following check whenever the cash register enter an error condition as soon as you switch it on. The results of this check are required by service personnel, so be sure to perform this check before you contact a CASIO representative for servicing.

Start

			No
	Is register plugged in?		No	Plug in the power cord.
	Is register plugged in?			Plug in the power cord.
		Yes
		Yes

Is power on?

Yes

No

Set the mode switch to any position other than OFF.

Do figures appear on the display?	No	Is the electrical outlet active?		No	Use other outlet.
Do figures appear on the display?		Is the electrical outlet active?			Use other outlet.
Yes			Yes
Yes			Yes

				Contact CASIO service
				representative.
				Is the mode switch position
Do keys function?		No		Is the mode switch position		No
Do keys function?				correct?
				correct?
	Yes				Yes
				Contact CASIO service
				representative.
				Is paper loaded correctly?		No
Does paper feed?		No				No
Does paper feed?
	Yes				Yes
	Yes				Yes

Set to correct position.

Load paper.

			Contact CASIO service
			representative.
		No	Contact CASIO service
Printing becomes light?			Contact CASIO service
Printing becomes light?			representative.
	Yes		representative.
	Yes

Install new ink ribbon.

106

Contents

ELECTRONIC CASH REGISTER 6~00 ICEEu Di U.K CI Canada USER'S MANUAL Introduction Casio Electronics Co., Ltd Unit 6, 1000 North Circular Road London NW2 7JD, U.K Important Introduction & Contents TK-6000/6500User's Manual Introduction & Contents Getting Started Introducing TK-6000/6500 Basic Operations and Setups Preparing and using department/flat-PLUkeys Preparing and using reductions Registering credit and check payments Preparing and registering the Euro Registering returned goods in the REG mode Registering returned goods in the RF mode Currency exchange function Inputting the number of customers Temporarily releasing compulsion Programming descriptors and messages Printing read/reset reports Reading the cash register's program Troubleshooting When an error occurs In case of power failure 1. Remove the cash register from its box Remove the cash drawer from its box 4. Connect the drawer 5. Mount the cash register 6. Plug the cash register into a wall outlet 8. Install receipt/journal paper Loading journal paper Loading receipt paper 9. Set the date 61s6::::::6 or 6C PGM 10. Set the time 1s6::::6 or 6C Page General guide Pop-updisplay Take-upreel Main display Roll paper Wetproof cover Mode switch Use the mode keys to change the position of the mode REG2 switch and select the mode you want to use REG1 Clerk lock Clerk key Display (TK-6000/TK-6500) Display panel Display example Item registration 012 1"34 Menu shift Repeat registration 5!23 Totalize operation Page Page Page Page Page Page Page Page How to read the printouts How to use your cash register BEFORE business hours… DURING business hours… AFTER business hours… Assigning a clerk Displaying the time and date Preparing coins for change Preparing and using department/flat-PLUkeys Registering department/flat-PLUkeys Programming department/flat-PLUkeys Programming procedure To another department/flat-PLU Same program 63s60366s6:: To program high amount limit for each department/flat-PLU Department PGM 63s61566s6: ~ : D6 ~ D1 Registering department/flat-PLUkeys by programming data Preparing and using PLUs Programming PLUs Registering PLUs 28+ 15-F Open PLU 30+ $32.80 Shifting the taxable status of an item Calculation merchandise subtotal Preparing and using discounts Programming discounts Registering discounts Preparing and using reductions Programming for reductions PGM 61s6::::::6m6s Registering reductions Reduction for subtotal 3 4-"s 75m s 7-F Registering credit and check payments Preparing and registering the Euro Basic programming for the Euro and its exchange rate Registering the Euro Case A OPERATIONDISPLAY 600 Case B OPERATION DISPLAY 12 Validation printing Registering returned goods in the REG mode Registering returned goods in the RF mode Normal refund transaction Reduction of amounts paid on refund Registering money received on account Registering money paid out Registering loan amounts Registering pick up amounts Changing media in drawer Making corrections in a registration To correct an item you input but not yet registered To correct an item you input and registered To cancel all items in a transaction No sale registration Printing the daily sales reset report Clerk interrupt function Sign on Single item cash sales Addition Addition (plus) Premium (%+) Tray total Tray total premium/discount Multiple item totalling function Coupon transactions Coupon registration using <COUPON> (coupon key) Coupon registration using <COUPON2> (coupon 2 key) Preset tender amount Bottle link operation Bottle returns BR1+ BR2+ Arrangement key registrations Set menu Currency exchange function Registering foreign currency Partial tender in a foreign currency 10-! 5 Enter the unit price and press the applicable department key 20-" 5 Enter the next unit price and press the applicable department key 1~00 20-E 5 Enter the partial amount tendered Food stamp function Food stamp registration 1-! K2-" K3-# 50$ 5-Ia Food stamp transaction Cash transaction Food stamp registration (Illinois rule) 3 1-I a 5 4-I a Page 120 30# 250 5-# 5-I a T2 3-" T2 Electronic benefits transfer 6-EBT 5-EBT Tips Inputting the number of customers Text recall Temporarily releasing compulsion Printing slip Printing slips Check tracking systems Check tracking system 33TABLE# 1234BOLD 150-F New/old check key operation 3456B 31-F Add check Registration for check number Original check 33TABLE# 3456BNEW 40-F Clerk transfer To change the clerk for check number 1234 from clerk 1 to clerk number 4B# 2222B VAT breakdown printing Deposit registrations Bill copy BILL Programming to clerk Programming clerk number Programming descriptors and messages Programming receipt message and clerk name Page Programming department/transaction key descriptor Programming flat-PLUdescriptor Entering characters Entering characters by code Using character keyboard Printing read/reset reports • Daily sales read report (“X1” mode) • Daily sales reset report (“Z1” mode) To print the individual department, PLU/flat-PLUread report To print the financial read report To print the individual clerk read/reset report To print the daily sales read/reset report Page To print the PLU/flat-PLUread/reset report To print the hourly sales read/reset report To print the monthly sales read/reset report To print the group read/reset report • Periodic sales read report (“X2” mode) • Periodic sales reset report (“Z2” mode) To print the periodic 1/2 sales read/reset reports To print other sales read/reset reports Reading the cash register's program To print unit price/rate program (except PLU) To print key descriptor, name, message program (except PLU) To print the PLU/flat-PLUprogram When an error occurs In case of power failure Clearing a machine lock up When the register does not operate at all To replace the ink ribbon To replace journal paper To replace receipt paper To replenish the stamp ink Options Specifications Input method Display Printer Listing capacity Index Specifications/Index Page Index Page Page CASIO COMPUTER CO., LTD