Cecilware BC302, BC301, BC120, BC240 Troubleshooting Guide, Problem, Probable Cause, Remedy

TROUBLESHOOTING GUIDE

WARNING: To reduce the risk of electrical shock unplug the dispenser power cord before repairing or replacing any internal components of the unit.. Before any attempt to replace a component be sure to check all electrical connections for proper contact

PROBLEM		PROBABLE CAUSE	REMEDY
1.		a) Loose wire connection.	a) Check wire connections to Power Switch.
No power to the		b) Blown fuse.	b) Check fuse.
machine.		c) Tripped Breaker	c) Re-set Breaker
2.		a) Dispense Switch defective.	a) Replace Dispense Switch.
Machine keeps
repeating cycle.
3.		a) Leaking Water Inlet Valve [Solenoid].	a) Clean/check fittings of Valve. Replace Valve if needed.
Water does not				See ”Water Inlet Valve Test”
shut off.	Water	b) Inoperative Switches.	b) Check Switch connections. Replace it if needed.
keeps running into		c) Clogged Dispense Valve	c) Clean Dispense Valve.		Replace Dispense Valve if inoperative.
funnel.
3.		a) Water Level Probe malfunction.	a)	Check Probe. Replace if necessary. See “Probe Test”
Water will not		b) Water Inlet Valve malfunction..	b)	Check Solenoid. Replace if necessary. See “Water Inlet Valve
stop flowing into				Test”
tank.
4.		a) Leaking Dispense Valve.	a) Replace Water Dispense Valve.
Water drips from		b) Too much water in tank.	b) Dispense some water from tank.
brew funnel.		c) Spray Head Fitting is clogged.	c) Clean Spray Head Fitting.
		d) Water Valve blocked by scales.	d) Replace or clean Valve Seat.
5.		a) Water Inlet Valve (Solenoid) malfunction.	a) Check Water Inlet Valve. Replace if necessary.
No water	is going			See “Water Inlet Valve Test”
into tank at all.		b) Water Level Probe malfunction.	b) Check Probe. Replace if necessary. See “Probe Test”.
6.		a) Temperature setting is incorrect.	a) Set Temperature at 200°F – See Thermostat Adjustments.
Water is not		b) Loose connection to Heating Element.	b) Make sure all wires are tight.
heating up in the		c) Heater is burned out or defective.	c) Replace the Heater.
water tank.
7.		a) Run out of hot water in tank.	a) Allow time for water in		tank to heat after filling.
Cold coffee.		b) Temperature setting is incorrect.	b) Set temperature at 200°F. (See Thermostat Adjustments)
		c) Loose electrical connection.	c) Check all electrical connections for contact.
		d) Bad or burnt out Heating Element.	d) Replace Heater.
8.		a) Water flow too low.	a) Adjust water flow rate on Dispense Valve.
Coffee too strong.		b) Too much coffee in the brew funnel.	b) Put the proper amount of coffee in funnel. See suggested amount.
9.		a) Not enough coffee in the brew funnel.	a) Add coffee.
Coffee too weak.		b) Water flow too high.	b) Adjust water flow rate on Dispense Valve.

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