TROUBLESHOOTING GUIDE FOR GB-POUROVER

WARNING: To reduce the risk of electrical shock unplug the dispenser power cord before repairing or replacing any internal components of the unit.. Before any attempt to replace a component be sure to check all electrical connections for proper contact.

 

PROBLEM

 

 

 

PROBABLE CAUSE

 

 

REMEDY

 

 

1

 

A

 

Dispensing unit unplugged

 

 

 

Reconnect dispensing unit

 

 

Light Display

 

B

 

No power from Terminal Block

 

 

 

Check the Terminal Block for loose wire

 

 

not lit.

 

C

 

Defective Bulb

 

 

Replace Bulb.

 

 

No power.

 

 

 

 

 

 

 

 

 

D

 

Defective Ballast.

 

 

Replace Ballast.

 

 

 

 

E

 

Loose Bulb in socket.

 

 

 

Make sure bulb is seated properly in socket.

 

2

 

A

 

Water supply OFF.

 

 

Turn water ON.

 

 

No water

 

B

 

Clogged inlet screen (Water Inlet Valve).

Disconnect water line and clean inlet screen.

 

 

when Rinse

 

 

 

 

 

 

 

 

 

 

C

 

Inoperative Water Inlet Valve.

 

 

Check connection, if needed replace Valve.

 

 

Switch is ON.

 

 

 

 

 

 

Check all electrical connections.

 

 

 

D

 

Loose electrical connection.

 

 

 

 

3

 

A

 

No product in Hopper.

 

 

 

Add product.

 

 

No product

 

B

 

Auger not working.

 

 

 

Engage Hopper/Nut to Motor Gear (See section VI).

 

 

when

 

C

 

Damaged, loose, or missing Agitator

 

 

Replace Agitator/Auger Gear (See section VI).

 

 

Dispense

 

 

 

Gear.

 

 

 

 

 

Button is

 

D

 

Inoperative Auger Motor or Relay.

 

 

Check connections of Motor, Relay and/or Switch,

 

 

pressed

 

 

 

 

 

 

 

if needed replace components.

 

 

 

 

E

 

Hopper outlet clogged

 

 

Clean Hopper and check Cartridge Heater.

 

 

 

 

F

 

Faulty Coupling.

 

 

 

Replace damaged Coupling components.

 

 

4

 

A

 

Leaking Water Inlet Valve.

 

 

Clean/check fittings of Water Inlet Valve. Replace

 

 

Water does

 

 

 

 

 

 

 

Water Inlet Valve if needed. See ”Water Inlet Valve

 

 

not shut off.

 

 

 

 

 

 

 

Test”

 

 

Water keeps

 

B

 

Inoperative Dispense Switch

 

 

Check Switch connections.

 

 

dispensing.

 

 

 

 

 

 

 

Replace Dispense Switch if needed.

 

 

 

 

C

 

Inoperative Rinse Switch

 

 

Check Rinse Switch connections.

 

 

 

 

 

 

 

 

 

 

Replace Rinse Switch if inoperative.

 

 

 

 

D

 

Clogged/stuck Water Dispense Valve

 

 

Clean or unclog Water Dispense Valve.

 

 

 

 

 

 

 

 

 

 

Replace Dispense Valve if inoperative.

 

 

5

 

A

 

Heater Switch is OFF.

 

 

 

Turn Heater Switch ON.

 

 

Water is not

 

B

 

Thermostat is OFF.

 

 

 

Turn Thermostat ON. Turn Knob Clockwise.

 

 

heating up in

 

C

 

Loose connection on Thermostat.

 

 

Make sure all wires and terminals on Thermostat are

 

 

the HOT

 

 

 

 

 

 

 

tight.

 

 

water tank.

 

D

 

Hi-Limit Temperature Switch is defective

 

Replace the Hi-limit.

 

 

 

 

E

 

Heater is burned out or defective.

 

 

 

Replace the Heater.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Cecilware GB2P, GB1P, GB4P, GB3P operation manual Troubleshooting Guide for GB-POUROVER, Problem Probable Cause Remedy