
TROUBLESHOOTING TRAFFIX
A MANAGER
This appendix is divided into two sections:
■Troubleshooting Traffix Manager
■Troubleshooting Reports
For information on reporting problems to 3Com, see Appendix K, “Technical Support”.
Troubleshooting | Table 16 contains descriptions of problems you might encounter when | |
Traffix Manager | running Traffix™ Manager, and their solutions. | |
Table 16 Diagnosing Traffix Manager Problems |
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Problem | Cause | Solution |
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Client Will Not Start. | Traffix server is not | Use the Traffix Control Panel to check that the Traffix server is |
| running. | running. |
If not, start it from the Traffix Control Panel.
Traffix server is running in a different broadcast domain to the client.
On the machine running the client:
■Set the OSAGENT_ADDR environment variable to the IP address of the server (as a system environment variable).
■Restart the machine.
■Launch the client again.
(continued)