TROUBLESHOOTING

Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.

 

Symptom

Remedy

 

The power does not turn on.

• Check that the AC power cord is connected securely.

 

 

• Check the breaker (in case of power failure).

 

 

• Press [TIMER SET] to cancel the timer standby mode.

 

There is no picture.

Re-connect the connecting cords securely.

 

 

• Check if the connecting cords are damaged.

 

 

• Check the connection to your TV (page 18).

 

 

• Switch the input selector on your TV (such as to “E1”) so that the signal

 

 

from the unit appears on the TV screen.

 

TV program reception does not fill the

• Try to set the channels with “Auto Preset” or “Manual Preset” in

 

TV screen.

“Channel” menu (pages 27-29).

 

 

• Select a channel of any TV program using [CH / ].

 

TV program pictures are distorted.

• Adjust TV antenna.

 

 

• Adjust the picture. (Refer to the TV’s instruction manual.)

 

 

• Place the unit and TV farther apart.

 

 

• Place the TV and any bunched RF coaxial cables farther apart.

 

TV channels cannot be changed.

• Switch the input to TV.

 

 

• Connect the RF coaxial cable correctly (pages 15-17).

 

There is no sound or the sound is

Re-connect all connections securely.

 

distorted.

• Check if the connecting cord is damaged.

 

 

• Check the connections to the amplifier input.

 

 

• Check if the input device setting on the amplifier is correct.

GENERAL

 

• When the unit is in pause mode or in slow-motion playback mode,

 

sound is not output. This is not a malfunction.

 

• If using the HDMI connection, sound is not output when “HDMI Audio”

 

 

• When the unit is in fast forward or fast reverse mode, sound is not

 

 

output. This is not a malfunction.

 

 

is set to “OFF”.

 

 

• Check the RCA audio cable connection. If you are using HDMI-DVI

 

 

conversion cable, you must connect the RCA audio cable, too.

 

 

• If using the HDMI connection, check whether the output format of this

 

 

unit (HDMI FORMAT) matches the supported input format of other

 

 

connected device.

 

The remote control does not function.

• Batteries are weak.

 

 

• There are obstacles between the remote control and the unit.

 

 

• The remote control is far from the unit.

 

 

• There are no batteries in the remote control.

 

 

• Check if the unit is turned on.

 

 

• Check if you are pointing the remote control at the recorder and NOT

 

 

the TV.

 

 

If you have a plasma TV, it may interfere with the IR signal. Try the

 

 

remote with the plasma off. If the remote works, you may need to move

 

 

the unit away from the plasma TV.

 

 

• Press [DVD] or [VCR], whichever you need. Then, try again.

 

 

• Press [TIMER SET] to cancel the timer standby mode.

 

The unit does not operate properly.

• When static electricity, etc., causes the unit to operate abnormally,

 

 

unplug the unit and then plug it in again.

 

No analog TV closed captions are

• If you are using HDMI connection to watch the TV programs through

 

output.

this unit’s tuner, analog TV closed caption cannot be output. Try using

 

 

other connection.

 

 

 

Introduction Connections Basic Setup Recording Playback

Editing Function Setup VCR Functions Others

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Philips DVDR3545V manual Troubleshooting, Symptom Remedy