3Com Corporation LIMITED WARRANTY

Transcend® TraffixManager 3.0 for Windows NT®

SOFTWARE

3Com warrants that each software program licensed from it will perform in substantial conformance to its

 

program specifications, for a period of ninety (90) days from the date of purchase from 3Com or its

 

authorized reseller. 3Com warrants the media containing software against failure during the warranty period.

 

No updates are provided. 3Com’s sole obligation under this express warranty shall be, at 3Com’s option and

 

expense, to refund the purchase price paid by Customer for any defective software product, or to replace any

 

defective media with software which substantially conforms to applicable 3Com published specifications.

 

Customer assumes responsibility for the selection of the appropriate applications program and associated

 

reference materials. 3Com makes no warranty or representation that its software products will meet

 

Customer’s requirements or work in combination with any hardware or applications software products

 

provided by third parties, that the operation of the software products will be uninterrupted or error free, or

 

that all defects in the software products will be corrected. For any third party products listed in the 3Com

 

software product documentation or specifications as being compatible, 3Com will make reasonable efforts to

 

provide compatibility, except where the non-compatibility is caused by a “bug” or defect in the third party's

 

product or from use of the software product not in accordance with 3Com’s published specifications or user

 

manual.

 

 

YEAR 2000 WARRANTY

In addition to the Software Warranty stated above, 3Com warrants that each product sold or licensed to

 

Customer on and after January 1, 1998 that is date sensitive will continue performing properly with regard to

 

such date data on and after January 1, 2000, provided that all other products used by Customer in

 

connection or combination with the 3Com product, including hardware, software, and firmware, accurately

 

exchange date data with the 3Com product, with the exception of those products identified at 3Com’s Web

 

site, http://www.3com.com/products/yr2000.html, as not meeting this standard. If it appears that any

 

product that is stated to meet this standard does not perform properly with regard to such date data on and

 

after January 1, 2000, and Customer notifies 3Com before the later of April 1, 2000, or ninety (90) days after

 

purchase of the product from 3Com or its authorized reseller, 3Com shall, at its option and expense, provide

 

a software update which would effect the proper performance of such product, repair such product, deliver

 

to Customer an equivalent product to replace such product, or if none of the foregoing is feasible, refund to

 

Customer the purchase price paid for such product.

 

Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days

 

after purchase or until April 1, 2000, whichever is later.

OBTAINING WARRANTY

SERVICE

Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization. Dated proof of purchase from 3Com or its authorized reseller may be required. Products returned to 3Com's Corporate Service Center must be pre-authorized by 3Com with a Return Material Authorization (RMA) number marked on the outside of the package, and sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. The repaired or replaced item will be shipped to Customer, at 3Com's expense, not later than thirty (30) days after 3Com receives the defective product.

Dead- or Defective-on-Arrival. In the event a product completely fails to function or exhibits a defect in materials or workmanship within the first forty-eight (48) hours of installation but no later than thirty (30) days after the date of purchase, and this is verified by 3Com, it will be considered dead- or defective-on-arrival (DOA) and a replacement shall be provided by advance replacement. The replacement product will normally be shipped not later than three (3) business days after 3Com’s verification of the DOA product, but may be delayed due to export or import procedures. When an advance replacement is provided and Customer fails to return the original product to 3Com within fifteen (15) days after shipment of the replacement, 3Com will charge Customer for the replacement product, at list price.

3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on, or integrated with any products returned to 3Com for repair, whether under warranty or not.

WARRANTIES EXCLUSIVE

IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR

 

BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE

 

PAID, AT 3COM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND

 

REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS,

 

EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING

 

WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,

 

SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF

 

WHICH ARE EXPRESSLY DISCLAIMED. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO

 

ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR

 

USE OF ITS PRODUCTS.

 

3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT

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HP Transcend Traffix Manager manual 3Com Corporation Limited Warranty