TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of electrical shock, DISCONNECT POWER CORDS before repairing or replacing any internal components of the unit. Before any attempt to replace a component be sure to check all electrical connections for proper connection.
| PROBLEM |
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| PROBABLE CAUSE |
| REMEDY |
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| 1 | A |
| Dispensing unit unplugged. |
| Reconnect dispensing unit. |
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| Light display | B |
| No power from Terminal Block. |
| Check the Terminal Block for loose wire. |
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| not lit. |
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| C |
| Defective Bulb. |
| Replace Bulb. |
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| D |
| Defective Ballast. |
| Replace Ballast. |
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| E |
| Loose Bulb in socket. |
| Make sure bulb is seated properly in socket. |
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| 2 | A |
| Water supply OFF. |
| Turn water ON. |
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| No water when |
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| B |
| Clogged inlet screen (Water Inlet Valve). |
| Disconnect water line and clean inlet screen. |
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| Rinse Switch is |
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| C |
| Inoperative Water Inlet Valve. |
| Check connection, if needed replace Valve. |
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| ON. |
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| D |
| Loose electrical connection. |
| Check all electrical connections. |
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| 3 | A |
| No product in Canister. |
| Add product. |
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| No product | B |
| Auger not working. |
| Engage Hopper/Nut to Motor Gear. |
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| when Dispense |
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| C |
| Damaged, loose, or missing Agitator Gear. |
| Replace Agitator Gear. |
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| Button is |
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| pressed | D |
| Inoperative Auger Motor or Relay. |
| Check connections of Motor, Relay and/or Switch, if |
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| needed replace components. |
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| E |
| Canister outlet clogged. |
| Clean Hopper. |
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| F |
| Faulty Coupling. |
| Replace damaged Coupling components. |
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| 4 | A |
| Leaking Water Inlet Valve. |
| Clean/check Water Inlet Valve fittings. Replace Water |
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| Water does not |
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| Inlet Valve |
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| shut off. |
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| if needed. |
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| Water keeps | B |
| Inoperative Dispense Switch. |
| Check Switch connections. Replace Dispense Switch if |
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| dispensing. |
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| needed. |
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| C |
| Inoperative Rinse Switch. |
| Check Rinse Switch connections. |
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| Replace Rinse Switch if inoperative. |
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| D |
| Clogged/stuck Water Dispense Valve. |
| Clean or unclog Water Dispense Valve. |
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| Replace Dispense Valve if inoperative. |
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| 5 | A |
| Water Inlet Valve malfunction. |
| Check Solenoid. Replace if necessary. |
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| No water is | B |
| Dual Probe malfunction. |
| Check Probe. Replace if necessary. |
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| going into tank |
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| C |
| Dual Probe Liquid Level Controller malfunction. |
| Check Controller. Replace if necessary. |
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| at all. |
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| 6 | A |
| Dual Probe malfunction. |
| Check Probe. Replace if necessary. |
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| Water will not |
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| B |
| Solenoid (Water Inlet Valve) malfunction. |
| Check Solenoid. Replace if necessary. |
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| stop flowing into |
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| C |
| Dual Probe Liquid Level Controller malfunction. | Check Controller. Replace if necessary. |
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| water tank. |
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| 7 | A |
| Heater Switch is OFF. |
| Turn Heater Switch ON. |
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| Water is not | B |
| Thermostat is OFF. |
| Turn Thermostat ON. |
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| heating up in |
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| C |
| Loose connection on Thermostat. |
| Make sure all wires and terminals on Thermostat are |
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| water tank. |
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| tight. |
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| D |
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| Replace the |
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| E |
| Heater is burned out or defective. |
| Replace the Heater. |
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