Troubleshooting...
In the unlikely event that you have problems with your machine, the following guide may help you to get your machine working correctly straight away. ..
TROUBLE | SHOOTING |
SHOOTING | |
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The machine will not start...
●Close the door. Check that the machine has power. Choose a programme and press the ‘START/CANCEL’ button. Check to see if a ‘Keyhole’ symbol is flashing in the display window, if so, see below.
If it is not, check to see:
i)If ‘Time Delay’ has been selected.
ii)The machine is plugged in and is switched ‘On’.
iii)If the socket is OK. Try another appliance in the socket to check.
iv)If the fuse in the machine plug is OK. If not, replace it, see ‘Connect your machine to the electrical supply’ (see section: INSTALLING YOUR MACHINE).
v)If ‘Child Lock’ is activated (see below).
‘Door’ is flashing in the display window...
●Shut the door firmly, until it clicks. The symbol should now go out.
A ‘Tap’ symbol is flashing...
●This means that the machine cannot fill. Check that the water supply is turned on and that the inlet hoses are not kinked.
The machine bleeps 3 times upon
pressing a button...
●Check:
i)If the ‘Child Lock’ is activated (see below).
ii)Is a programme currently running and the programme can not be changed?
iii)The option is not available with the selected wash programme.
A ‘Child Lock’ symbol is lit...
●This means that the machine has been child locked. Deactivate this feature by pressing and holding in the ‘Child Lock’ button for 2 seconds. You will hear a beep and the ‘Child lock’ symbol will go out, allowing you to use the machine normally.
The door will not open...
●Has the programme finished? Is ‘End’ lit in the display window and the ‘Keyhole’ symbol deactivated?
The door will not open until the ‘Keyhole’ symbol goes out shortly after the programme has finished.
●There is still water in the machine. Go through all the points in the next section,‘The machine will not pump out water...’
The machine will not pump out the
water...
●Make sure that there is no blockage in the drain hose and that it is not kinked.
●Is the drain hose installed correctly?
●If you have connected your machine to a sink waste system, make sure that you have cut out the membrane from the under sink drainage system.
(see section: INSTALLING YOUR MACHINE).
●Ensure that the drainage system, standpipe or under sink connection is free from any blockage.
- If any of the above are found to be
the cause of your problem you will need to run the machine through a spin only programme.
●If you have chosen ‘Rinse Hold’, the light will flash until you press the ‘Rinse Hold’ button to continue the programme.
The machine is leaking...
●Check the fill hoses have been tightened at both ends? If not, tighten them.
●Are the fill hoses tightly fitted yet still leaking? If so, replace the rubber washers.
●Is the standpipe or household drain blocked? You will need to call a plumber if you cannot clear the blockage.
The clothes are hot at the end of the
wash programme...
●Check that the grey fill hoses are fitted correctly:
RED connector to HOT BLUE connector to COLD
Note: clothes will be quite warm if a drying programme has been selected.
continued...
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