TROUBLESHOOTING
PROBLEM
Problem |
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| Cause and Remedy |
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Motor Noises |
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• It sounds and feels like the massage heads are |
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straining to get over wrinkles in the cloth. |
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• The motor groans when it comes under load. |
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• There is excessive noise during Tapping. (The noise |
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is greater at the top of the massage lounger.) |
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• There is a creaking noise when the massage heads |
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are in operation. |
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• There is a rattling sound when the massage heads |
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move up or down. |
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• The belt can be heard rotating. |
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• There is a rubbing sound produced by the massage | H | These sounds are perfectly normal and will not have | |
heads rubbing on the seat fabric. | |||
• There is a noise when the backrest cushion moves | any effect on the operation of the unit. | ||
over the armrest when the seat is reclining. |
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• There is a noise when I sit down. |
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• There is a strange sound when the massage heads |
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move in and out. |
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• When the power switch is turned on there is a |
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humming sound. |
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• Air |
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There is a hissing sound of air escaping. |
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There is a humming sound from the pump. |
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• The legrest rattles. |
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• There is an unstable sound when air escapes during |
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the leg stretch. |
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The massage heads stop during operation. | H | When excessive force is applied to the massage | |
heads during operation, in the interests of safety the | |||
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| massage heads may stop moving. |
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| If all markings and buttons on the controller start to |
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| flash, which is extremely unusual, turn off the power |
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| switch, wait for approximately 10 seconds and then |
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| turn the power switch on again. If the massage |
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| heads stop again, position yourself so that your back |
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| is not completely in contact with the backrest. |
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The massage heads do not come up to the | H | The position of the massage heads is incorrect. | |
shoulder or neck. |
| (See Page 12) | |
The height of the left and right massage | H | An alternating tapping method is employed, which | |
heads is different. | means that this phenomenon will naturally occur. | ||
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| There is nothing wrong with the unit. |
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It is not possible to recline the unit. | H | If the unit encounters an obstacle or if excessive | |
The legrest cannot be raised or lowered. | force is exerted on it during operation, in the interests | ||
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| of safety the unit will come to a stop. |
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| If all markings and buttons on the controller start to |
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| flash, which is extremely unusual, turn off the power |
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| switch, wait for approximately 10 seconds and then |
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| turn the power switch on again. |
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