114A4217E © 2011The Chamberlain Group, Inc
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TM Trademarkof The Chamberlain Group, Inc.
® Registered Trademarkof The Chamberlain Group, Inc.CHAMBERLAIN LIMITED WARRANTYMerlin Professional MT60PSectional Garage Door Opener
ChamberlainAustralia Pty Limited / Chamberlain New Zealand Limited
(Chamberlain),the manufacturer of Merlin®automatic garage door
openers,is committed to manufacturing and supplying high quality goods.
Aspart of this commitment, we seek to provide reliable service and
supportfor our goods and are pleased to provide you, the original
purchaser,with this Chamberlain Limited Warranty.
Wealso provide the following statement as required by the Australian
ConsumerLaw: InAustralia, in addition to your rights under this
ChamberlainLimited Warranty, our goods come with guarantees that
cannotbe excluded under the Australian Consumer Law. Youare entitled
toa replacement or refund for a major failure and for compensation for
anyother reasonably foreseeable loss or damage. Youare also entitled
tohave the goods repaired or replaced if the goods fail to be of
acceptablequality and the failure does not amount to a major failure.
Chamberlain’swarranty
Chamberlainwarrants to the original purchaser of the Merlin®MT60P
SectionalDoor Opener (Unit) that all parts of the Unit, other than remote
controlledtransmitters and accessories, globes and batteries, are free
fromdefects in materials and workmanship for a period of 24 months or
5,000cycles (opening & closing of the garage door) whichever comes
first,from the date of purchase when installed in a residential premise
witha residential specified garage door that is designed for the sole
purposeof domestic domicile. Chamberlain warrants that remote
controlledtransmitters and accessories included with the Unit are free
fromdefects in materials and workmanship for a period of 12 months from
thedate of purchase.
Batteriesand globes are not covered under the Chamberlain Limited
Warranty.
Itis a condition of this Chamberlain Limited Warranty that the Unit is sold,
installedand serviced by a Professional Dealer appointed by
Chamberlain.A Merlin®branded garage door opener purchased over the
internetand installed by a person other than a Professional Dealer will not
becovered by this Chamberlain Limited Warranty.
Itis also a condition of this warranty that the garage door is operable by
handand opens and closes with no more than a maximum of 20kgs of
liftingweight. Chamberlain recommends that the garage door is serviced
bya garage door technician every 12 months. This garage door service
feewill be at the consumer ’s expense.
NB:The Australian Garage Door Association directs attention to
consumersto maintain your garage door in good running order it is
importantyour door is serviced by a professional garage door technician
every12 months or earlier as conditions may require.
Duringthe applicable Chamberlain Limited Warranty period, if you are
concernedthat the Unit may be defective, for prompt on-site service call
theProfessional Dealer that sold/installed the opener, or our service
centreon the toll free number below and a Chamberlain technician will
diagnosethe problem and arrange for this to be rectified. Oncethe
problemhas been diagnosed, subject to your rights under the Australian
ConsumerLaw with respect to major failures, Chamberlain or its
ProfessionalDealer will provide you with:
1.repairs to the Unit
or
2.a replacement Unit.
Repairsand replacement parts provided under this Chamberlain Limited
Warrantyare provided free of charge and are warranted for the remaining
portionof the original warranty period.
ThisChamberlain Limited Warranty provides benefits which are in addition
toyour other rights and remedies as a consumer.
Exclusions
Ifour service centre determines that a warranty claim has been made in
respectof a failure or defect arising under or out of any exclusion detailed
belowsuch that the claim is not covered under this Chamberlain Limited
Warranty,we may, subject to your other rights and remedies as a
consumer,charge you a fee to repair, replace and/or return the Unit to
you.
ThisChamberlain Limited Warranty does not coverany failure of, or
defectin, the Unit due to:
1 non-compliancewith the instructions regarding installation, operation,
maintenanceand testing of the Unit or of any product with which the Unit
isused;
2 anyattempt by a person other than a Professional Dealer to repair,
dismantle,reinstall or move the Unit to another location once it has been
installed;
3 tampering,neglect, abuse, wear and tear, accident, electrical storm,
excessiveuse or conditions other than normal domestic use;
4 problemswith, or relating to, the garage door or garage door
hardware,including but not limited to the door springs, door rollers, door
alignmentor hinges;
5 problemscaused by electrical faults or replacement of batteries or
lightbulbs;
6 wateror moisture ingress that causes corrosion or electrical
malfunction;
7 corrosioncaused by sea air if located near a waterway, beach etc; or
8 fitmentto a commercial door or in a commercial operating application.
NB:A General Purpose Outlet (GPO) ie: power point must be supplied by
theconsumer as this electrical fitting does not form a part of the Unit
(opener).
Ifthis Chamberlain Limited Warranty does not apply, you may have rights
availableto you under the Australian Consumer Law.
Liability– Australia only
Exceptas set out in the Australian Consumer Law (being Schedule 2 of
theCompetition and Consumer Act 2010) (as amended, consolidated or
replaced):
1 allother guarantees, warranties and representations in relation to the
Unitor its supply are excluded to the extent that Chamberlain can
lawfullyexclude them; and
2 underno circumstances will Chamberlain be liable for consequential,
incidentalor special damages arising in connection with the use, or
inabilityto use, the Unit, other than those which were reasonably
foreseeableas liable to result from the failure.
Liability– New Zealand only
Exceptas set out in the Fair Trading Act 1986 and the Consumer
GuaranteesAct 1993 (as amended, consolidated or replaced):
1 allother guarantees, warranties and representations in relation to the
Unitor its supply are excluded to the extent that Chamberlain can
lawfullyexclude them; and
2 underno circumstances will Chamberlain be liable for consequential,
incidentalor special damages arising in connection with the use, or
inabilityto use, the Unit, other than those which were reasonably
foreseeableas liable to result from the failure.
NNoottee:: We request that you retain your sales docket or invoice as
proof-of-purchase and attach it to this manual to enable you to
establish the date of purchase in the unlikely event of a warranty
service being required. Chamberlain reserves the right to change
the design and specifications of the Unit without prior notification.
Some features or accessories of the Unit may not be available in
certain markets or areas. Please check with your distributor.
Chamberlain service centre contact details
Australia
Phone toll free 1800 638 234
Fax toll free 1800 888 121
Chamberlain Australia Pty. Ltd.
PO BOX 1446
Lane Cove NSW 1595
New Zealand
Auckland phone 09 477 2823
Phone toll free 0800 653 667
Fax toll free 0800 653 663
Email: customerservice@chamberlainanz.com
Website: www.merlingo.com