Troubleshooting
Problem | Possible Cause |
Burner will not light using ignitor | Wire and/or electrode covered with cooking residue. |
| Electrode and burner are wet. |
| Electrode cracked or broken ”sparks at crack”. |
| Wire is loose or disconnected. |
| Wire is shorting (sparking) between ignitor and electrode. |
| Bad electrode. |
Prevention/Cure
Clean wire and/or electrode with rubbing alcohol and clean swab. Wipe dry with cloth.
Replace electrode.
Reconnect wire or replace electrode/wire. Replace ignitor wire/electrode.
Replace electrode.
Burner will not match light.
Sudden drop in gas flow or low flame.
No gas flow.
Coupling nut and regulator not fully connected.
Obstruction of gas flow.
Disengagement of burner to valve.
Is grill assembled correctly?
Out of gas.
Excess flow valve tripped.
Check to see if LP tank is empty. If LP tank is not empty, refer to “Sudden drop in gas flow”.
Turn the coupling nut about
Check steps in assembly instructions.
Check for gas in LP tank.
Turn off knob and LP tank valve. Wait 30 seconds and light grill. If flames are still low turn off knob and LP tank valve. Disconnect regular. Reconnect regulator and leak test. Turn on LP tank valve, wait 30 seconds and then light grill.
Flames blow out | High or gusting winds. | Turn front of grill to face wind or increase flame height. |
| Low on LP gas. | Refill LP tank. |
| Excess flow valve tripped. | Refer to “Sudden drop in gas flow” above. |
Grease buildup. | Clean grill. | |
| Excessive fat in meat. | Trim fat from meat before grilling. |
| Excessive cooking temperature. | Adjust (lower) temperature accordingly. |
Persistent grease fire | Grease trapped by food buildup around burner system. | Turn knob to OFF. Turn gas off at LP tank. Open lid carefully and |
|
| let fire burn out. After grill cools, remove and clean all parts. |
Flashback...(Fire in burner tube) | Burner and/or burner tube blocked. | Clean burner and/or burner tube. |
Unable to fill LP tank | Some dealers have older fill nozzles with worn threads. | The worn nozzles don’t have enough “bite” to engage the valve. |
|
| Try a second LP dealer. |
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